RBL Bank Credit Cards

Your credit card can be declined due to a number of reasons such as reaching a credit limit, incorrect card details, usage at restricted locations. To know the real reasons, you can call the 24 Hour Bank by Phone at 1800 121 9050. The banks’ customer service executive will then assist you accordingly.

In case your credit card gets lost/stolen, you can call the banks’ toll-free number at 1800 121 9050 and inform the customer service executive immediately.

Yes, you can withdraw cash up to your designated cash limit on your credit card that is indicated on the billing statement. The cash withdrawal transactions are liable for a cash advance fee of 2.5% of the amount withdrawn subject to a minimum of Rs. 500.

You can make your credit card bill payments for RBL Bank Credit Card via NEFT payment, by dropping cheques at the drop boxes, via online payments using RBL Bank net banking. Apart from that, you can also pay your bills through standing instructions linked with a savings or current account.

Yes, the RBL Bank Credit Card is a globally valid card that can be used for all transactions abroad. However,note that international transactions are subject to charges such as foreign currency transaction fee/ mark up fee. The markup fee is usually 3.5% of the transaction amount, however, it is 1.5% of transaction amount for Edition Credit Cards and 0% on World Safari Credit Cards.

No, all RBL Bank credit cards including the global cards, are issued to resident Indians only. Therefore, as per RBI guidelines, you have to surrender your credit card to the bank if you are proceeding abroad on employment or on emigration.

No, your RBL Credit Card is for your personal use only and cannot be used by any third person. However, if you want to extend benefits to your family, you may give an add–on card to them. However, note that all charges and payments for transactions made on add–on cards will have to be borne by the primary credit card holders.