HDFC Bank believes in serving the customers in the best possible way. HDFC customer care department is always ready to assist its customers and provide them with the resolution for their problems. It has provided various channels to communicate to customer care department for different issues faced by the customers and for the support needed.
HDFC Credit Card Customer Care Number
Customers can contact the team of dedicated customer care representative anytime from the comfort of their home by just calling on the number provided by the bank. People who need assistance on any HDFC Credit Cards in Gurgaon can contact on the following number:
HDFC 24×7 Credit Card Customer Care Numbers by City
|Cities||Customer care numbers|
|Patna||1860 266 6161|
HDFC Bank Credit Card Grievance Redressal
In case, you are not satisfied with the resolutions provided at the above level, you can escalate the issue further to the higher authorities. Given below are the steps to escalate the issue-
- You can submit an online form given on the website to lodge the complaint.
- If you don’t receive a satisfactory resolution of your query then you can reach the grievance redressal officer of credit card via phone or letter. A designated officer is appointed by the bank for each product.
The Grievance redressal officer’s contact number for credit card related issues is 044-23625600. The officer is available on Monday-Saturday between 9:30am-5:30pm.
Postal address of grievance redressal officer is given below:
|By regular post||By courier|
|Manger, HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO Chennai – 600 041
|Manager, HDFC Bank Cards Division,
# 8 Lattice Bridge Road, Thiruvanmiyur,
Chennai – 600 041
- If the resolutions provided at the above two levels are not solving your problem then you can escalate the issue to the Principal Nodal Officer (PNO).