HDFC Credit Card Customer Care Gurgaon

Customers can contact the team of dedicated customer care representative anytime from the comfort of their home by just calling on the number provided by the bank. People who need assistance on any HDFC Credit Cards from different parts of the country can contact on the following HDFC credit card helpline numbers:

In case, a customer is not satisfied with the resolutions provided at the above level, he can escalate the issue further to the higher authorities.  Given below are the steps to escalate the issue-

• Submit an online form given on the website to lodge the complaint
• In case of no satisfactory response of the query, the customer can reach the grievance redressal officer of credit card via phone or letter. A designated officer is appointed by the bank for each product.

The Grievance redressal officer’s contact number for credit card related issues is 044-23625600. The officer is available on Monday-Saturday between 9:30am-5:30pm.

Postal address of grievance redressal officer is given below:

• If the resolutions provided at the above two levels are not satisfactory, the customer can escalate the issue to the Principal Nodal Officer (PNO).