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HDFC Credit Card Customer Care Gurgaon

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Updated: 20-08-2020 09:11:38 AM

HDFC Bank believes in serving the customers in the best possible way. HDFC customer care department is always ready to assist its customers and provide them with the resolution for their problems. It has provided various channels to communicate to customer care department for different issues faced by the customers and for the support needed.

HDFC Credit Card Customer Care Gurgaon

HDFC Credit cardholders from Gurgaon can raise a query or complaint by calling on the number given below:

011-6160-6161

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HDFC Credit Card Customer Care Numbers by City
HDFC Bank Credit Card Grievance Redressal
Disclaimer

HDFC Credit Card Customer Care Numbers by City

Customers can contact the team of dedicated customer care representative anytime from the comfort of their home by just calling on the number provided by the bank.Ā People who need assistance on any HDFC Credit Cards from different parts of the country can contact on the following number:

CitiesCustomer Care Numbers
Ahmedabad079-61606161
Bengaluru080-61606161
Chennai044-61606161
Delhi/NCR011-61606161
Mumbai022-61606161
Kolkata033-61606161
Pune020-61606161
Patna1860 266 6161
Lucknow0522-6160616
Chandigarh0172-6160616
Kochi0484-6160616
Indore0731-6160616
Jaipur0141-6160616

HDFC Bank Credit Card Grievance Redressal

In case, a customer is not satisfied with the resolutions provided at the above level, he can escalate the issue further to the higher authorities.Ā  Given below are the steps to escalate the issue-

  • Submit an online form given on the website to lodge the complaint
  • In case of no satisfactory response of the query, the customer can reach the grievance redressal officer of credit card via phone or letter. A designated officer is appointed by the bank for each product.

The Grievance redressal officerā€™s contact number for credit card related issues is 044-23625600. The officer is available on Monday-Saturday between 9:30am-5:30pm.

Postal address of grievance redressal officer is given below:

By regular postBy courier
Manger,
HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO
Chennai – 600 041		Manager,
HDFC Bank Cards Division,
# 8 Lattice Bridge Road, Thiruvanmiyur,
Chennai ā€“ 600 041
  • If the resolutions provided at the above two levels are not satisfactory, the customer can escalate the issue to the Principal Nodal Officer (PNO).

Disclaimer

*Annual Fee may vary depending on the credit card you are eligible for.

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