HDFC Bank

HDFC Bank

The Housing Development Finance Corporation Limited was incorporated in August 1994 in the name of HDFC Bank Limited. The registered office was founded in Mumbai, Maharashtra. The bank was the first to receive an ‘in principle’ approval from the Reserve Bank of India to set up a bank in the private sector as per the liberalization of the Indian Banking Industry in the year 1994. HDFC Bank started its operations as a Scheduled Commercial Bank from January 1995.

HDFC is one of India’s premier Housing Finance Company and has a great track record both in the Indian market and in the International markets. It was founded in the year 1977 and since then the corporation has a consistent and healthy growth rate in the home loan sector. The operations of the HDFC Bank in dealing out mortgages cover over a million residential units. HDFC has also developed considerable expertise in retail mortgage loans to different market segments which are varied in nature. Moreover, the corporation has a large corporate client base for its housing related credit facilities. HDFC, with its large and varied experience in the financial markets, strong market reputation, large shareholder base and unique consumer franchise was correctly and optimally poised to promote a bank in the Indian banking environment and as a result promoted HDFC Bank.

Significant Achievements

HDFC Bank began its operation in 1995 with a mission to be a world class private bank. Over the years, with single-minded focus on product quality and service excellence the bank is gradually making its way towards the above-mentioned goal. In its journey to achieve the goal the bank has achieved various awards and has been recognized both in the Indian markets and also internationally. Given below is the chronological list of awards achieved by the bank since its inception.

2013

Asiamoney

  • Best Domestic Bank in India
  • Best Local Cash Management Bank in India
  • Aditya Puri – Best Executive in India

Institute for Development & Research in Banking Technology Awards

  • Best Bank - Managing IT Risks (Large Banks)
  • Best Bank – Mobile Banking (Large Banks)
  • Best Bank – Best IT Team (Private Sector  Banks)

Businessworld

Best Bank in India (Large Banks)

Guiness World Record

A Guiness World Record created for the largest Blood Donation Drive across multiple venues in a single day

Finance Asia Country Awards for Achievement

Best Bank – India

IBA Banking Technology Awards – 2012-13

  • Best Technology Bank of the Year – winner
  • Best Customer Management Initiative – Winner
  • Best Use of Mobility Technology in Banking

Business Standard

Mr. Aditya Puri  - Banker of the Year 2013

Business Today – KPMG Best Banks Survey 2013

Best Bank 2013

Business India

Best Bank 2013

Global Finance Survey – World’s Best Banks 2013

Best Bank in India

Outlook Money Awards 2013

Best Bank in Large Banks Category

IBA Innovation Awards

Most innovative use of Technology

Dun & Bradstreet Polaris Financial Technology Banking Awards 2013

  • Best Private Sector Bank Technology Adoption
  • Best Private Sector Bank Retail
  • Overall Best Private Sector Bank

Institutional Investor

  • Best Bank in Asia
  • Mr. Aditya Puri – Best CEO

Forbes Asia

Fab 50 Companies list for the 7th year

Sunday Standard Best Banker Awards

  • Best Private Sector Bank – Large
  • Safest Bank – Large
  • Mr. Aditya Puri – Top Achiever

UTI Mutual Fund CNBC TV 18 Financial Advisory Awards 2012

Best Performing Bank – Private

Asia Money 2013

  • Best Domestic Bank in India
  • Mr. Aditya Puri – Best Executive in India

MACCIA Awards 2013

Best in Financial Services – Bank Category

Dun & Bradstreet Corporate Awards 2012

Best in Banking Sector

NDTV Profit Business Leadership Awards 2012 

Winner in the banking category

NASSCOM CNBC – TV 18 IT Innovation Awards

Best IT Driven Innovation in Banking (Commercial)

The National Quality Excellence Awards

Best Customer Service Results

FE Best Bank Awards

  • Best Bank – New private sector
  • Best in Strength & Soundness
  • Mr. Aditya Puri – Best Banker

Skoch Financial Inclusions Awards 2013

Organization of the Year

2014

Euromoney

HDFC Bank wins Best Private Banking Services for Super Affluent Clients for 5 years in a row at Euromoney Awards

Euromoney Private Banking and Wealth Management Survey 2015

  • Best Private Banking Services Award for Net-Worth Specific Services Category for super Affluent Clients (US $ 1-5 million)
  • Best Private Banking Services Award Asset Management

FE Best Bank Awards

  • Best Bank in the new Private Sector
  • Winner – Profitability
  • Winner – Efficiency

Business Today KPMG Study 2014

  • Best Large Bank – Overall
  • Best Large Bank – Growth

Businessowrld PwC India Best Banks Survey 2014

  • Best Large Bank
  • Fastest Growing Large Bank

Asiamoney FX Poll 2014

  • Best Domestic Provider of FX Options
  • Best Domestic Provider of FX Products & Services
  • Best Domestic Provider of FX of research & market coverage
  • Best Domestic Provider for FX services

The Asian Banker

Strongest Bank in India in the Asian Banker 500 Strongest Bank by Balance Sheet Ranking 2014

Dun & Bradstreet Polaris Financial Technology Banking Awards 2014

  • Best Bank – Managing IT Risks (Large Banks)
  • Best Bank – Mobile Banking (Large Banks)
  • Best Bank – Best IT Team (Private Sector Banks)

Forbes Asia

Fab 50 Companies List for the 8th year

BrandZ Top 50 Most Valuable Indian Brands study by Milllward Brown

India’s Most Valuable Brand

Finance Asia Country Awards 2014 & poll on India’s Top Companies

  • Best Bank – India
  • Best CEO – Rank 1
  • Best CSR – Rank 1
  • Best CFO – Rank 2

Asiamoney

Best of Best Domestic Banks – India

Dun & Bradstreet – Manappuram Finance Limited Corporate Awards 2014

Best Corporate in Banking Sector

2015

Forbes Asia

Fab 50 Companies List for the 9th year

AIMA Managing India Awards 2015

Business Leader of the Year – Aditya Puri

Barron’s

World’s 30 Best CEOs – Mr. Aditya Puri

Finance Asia Poll on Asia’s Best Companies 2015

  • Best Managed Public Company – India
  • Best CEO – Aditya Puri
  • Best Corporate Governance – Rank 3
  • Best Investor Relations – Rank 3

J.P. Morgan Quality Recognition Awards

Best in class Straight through Processing Rates


2016

NABARD Goa

Award for best performance in micro finance.

Business Today

Bank of the year and best digital banking initiative award for 2016.

HDFC Bank’s Presence in India

HDFC Bank has grown through leaps and bounds ever since its inception and today the bank boasts of 4541 Branches and 12,013 ATMs in 2464 towns and cities of India.


Products

HDFC Bank caters to the banking requirements of every individual by offering a host of products and services. The following products and services are offered by the bank under its Retail Banking Solution:

Accounts & Deposits

Under this head, the HDFC Bank offers a range of accounts and deposit accounts to meet everybody’s requirements be it a simple saving account or a salary account, a current account or a premier account, a fixed deposit account or a recurring deposit account, all types of accounts are available with the HDFC bank.


HDFC Bank Savings Account

Everyone needs a savings account to store away the surplus cash. The bank offers savings accounts under various types starting from basic accounts to premium accounts with variety of features. The interest rates on the Savings Account are 4% p.a. which is calculated daily on the end of day balance. The following accounts and their respective interest rates are mentioned underneath:

  • SavingsMax Account
  • Regular Savings Account
  • Women Savings Account
  • Kids Advantage Account
  • Senior Citizens Account
  • Family Savings Group Account
  • Basic Savings Bank Deposit Account
  • Institutional Savings Account
  • BSBDA Small Account

HDFC Bank Salary Accounts

The bank offers multiple types of salary accounts to suit the needs of all types of corporates. The salary accounts offer various features to the accountholders like free insurance coverage. The different types of Salary Accounts are:
 

  • Premium Salary Account
  • Regular Salary Account
  • Defence Salary Account
  • Salary Family Account
  • Classic Salary Account
  • Reimbursement Account
  • Basic Savings Bank Deposit Accounts – Salary

Current Accounts

Current accounts are required by businessmen and professionals who have regular transactions through the bank. The account deals mainly in liquid deposits and allows unlimited number of transactions every day like funds being withdrawn or cheques being written against the account without worrying about the balance in the account. Professionals, traders, SME businessmen, agricultural businesses can avail various benefits like fund transfers between all HDFC Accounts, free local collections through cheque and fund transfers as well as easy inter-city banking. Moreover, the bank also offers a range of Current Accounts to suit individual preferences like:
 

  • ULTIMA Current Account     
  • Supreme Current Account
  • Apex Current Account
  • EZEE Current Account
  • Max Current Account
  • Agri Current Account
  • Plus Current Account
  • Current Account for Hospitals and Nursing Homes
  • Trade Current Account
  • Current Account for professionals
  • Premium Current Account
  • Merchant Advantage Plus Current Account
  • Regular Current Account
  • Merchant Advantage Current Account
  • Flexi Current Account
  • Institutional Current Account

Deposits

Individuals who wish to save money for a longer term with a view to earn a higher rate of interest seek to invest money in term deposit accounts which guarantee higher interest rates. HDFC Bank also offers various types of deposit accounts promising high interest rates for customers seeking deposit accounts. Here are the deposit accounts available with the bank:

  • Regular Fixed Deposit
  • Recurring Deposit
  • 5 year Tax Saving Fixed Deposit
  • Safe Deposit Locker – the bank also provides the facility of Safe Deposit lockers for you to store your valuable deposits. The lockers are available in various sizes at various locations.
  • Rural Accounts – accounts offered by the bank to farmers for their banking needs. there are 2 types of rural accounts available:
  • Basic Savings Bank Deposit Accounts – Farmers
  • Kisan Club Savings Accounts

Loans

HDFC bank is a leader in home loan sector and also offers various other kinds of loans at attractive interest rates for various needs of the individuals. The following types of loans are available with the bank:
 

Personal Loan

Business Loan

Home Loan

Car Loans

Two-Wheeler Loans

Gold Loan

Loan against Assets

Educational Loan

Government Sponsored Programs

Rural Loans

 

Credit Cards

Apply Online

The bank has a wide range of credit cards for customers which promise special offers and privileges on dining, movies, lounge access of airports, etc. The cards also offer Reward Points on every spending made by the cardholder which can be redeemed for attractive offers. The range of Credit Cards offered by the bank are as follows:


Super Premium Cards

There are 3 variants under the Super Premium Variety which are:

  • Infinia
  • Regalia
  • Diner’s Club Black

Co-Brand Credit Cards

These cards are offered in partnership with Jet Airways and Times Group which offer special discounts on airline travel through Jet Airways and offers on dining and movie tickets. The range of co-brand cards include:

  • JetPrivilege HDFC Bank World
  • JetPrivilege HDFC Bank Platinum
  • Platinum Times Card
  • Titanium Times Card

Professional Credit Cards

Credit cards issued specifically to Teachers with best lounge programs and freedom to fill fuels across any fuel stations respectively. 

  • Teacher’s Platinum

Cashback cards

The specialty of these cards is that the card promises cash back on everyday spends in the form of Reward Points which can be redeemed to get cash back and also zero fuel surcharge. The range of cash back cards include:

  • Money Back


Premium Cards

Credit cards which offer premium range of offers and discounts on dining, entertainment and complimentary access to airport lounges. The premium rage of credit cards include the following types of cards:

  • World MasterCard
  • Diners Club Premium
  • Diners Club Rewardz
  • Visa Signature

Solitaire

A premium card especially for women customers with exclusive offers and rewards for females.

​Commercial Cards

A range of credit cards especially designed for business usage offering fuel surcharge waiver, lounge access to airports, travel and entertainment benefits and also air tickets discounts. The range of business cards include:

  • Business Platinum
  • Business Gold Credit Card
  • Corporate Platinum
  • Corporate World MasterCard
  • Corporate VISA Signature
  • Corporate Card
  • Purchase Card
  • Distributor Card

Debit Cards

HDFC Bank offers Debit cards with every Savings Account to customers which are safer than carrying cash because they require a PIN every time they are used, they provide great discounts and cash back on fuel, shopping, dining, entertainment, etc. and are used across almost all outlets for payment. The range of debit cards issued by the bank are:

  • EasyShop Platinum Debit Card
  • JetPrivilege HDFC Bank World Debit Card
  • EasyShop Titanium Royale Debit Card
  • EasyShop Titanium Debit Card
  • EasyShop Debit Card
  • EasyShop Business Debit Card
  • EasyShop Women’s Advantage Debit Card
  • EasyShop NRO Debit Card
  • EasyShop Imperia Platinum Chip Debit Card
  • EasyShop Gold Debit Card
  • RuPay Premium Debit Card

Demat Account

HDFC Bank issues Demat Account for investors like traders, long term investors as well as beginners for a flexible and customized solution. The demat account offered by the bank is safe and dependable for buying and storing a customer’s equity investments, mutual funds, IPOs, ETF Exchange Traded Funds like Gold and Index, bonds and NCDs. The account can also be opened online and the types of demat accounts offered are as follows:

  • Demat Account
  • 2 in 1 Account
  • 3 in 1 account

Investments

HDFC bank deals in various investment avenues to complete the financial portfolio of the customer like Mutual Funds, Life Insurance products, and General Insurance Products. The investment products are further subdivided into the following categories:

  • Mutual Funds
  • Equities & Derivatives through HDFC Securities Trading Account
  • IPO Application through ASBA (Application Supported by Blocked Amount)
  • Investment in Gold through Mudra Pure Gold Bars which come as 24 Karat pure gold bars of 5g, 8g, 10g, 20g, 50g and 100g with Assay Certification and tamper proof packing
  • Investment in Silver through Mudra Silver Bars which are available in 50g and 100g with Assay Certification and tamper-proof certified packaging.
  • 8% Savings Bond which is risk-free and can be bought with a minimum investment of Rs. 1000
  • Sec 54 EC – Capital Gains Bond with a maximum investment of 50 lakhs and tax exemption on capital gains
  • Inflation Indexed National Savings Securities – Cumulative (IINSS – C) with a minimum investment of Rs.5000 and a maximum of Rs.5 lakhs

Insurance

HDFC Bank offers both life and non-life products to its customers. The life insurance products are issued in association with HDFC Life Insurance Company Limited and the non-life insurance products are issued in association with HDFC Ergo. The following are the heads of insurance and their respective plans:


Life Insurance

The list of below-mentioned plans ranges from term insurance, endowment insurance, and money-back plans to those of Unit Linked Insurance Plans (ULIPs) for a complete insurance products basket for customers to choose from. The plans available are:
 

  • HDFC Life Click2Protect Plus Plan - an online term insurance plan with varied options corresponding to benefits payable
  • HDFC Life Health Assure Plan -  a health plan
  • HDFC Life Cancer Care – a health plan specifically designed for diagnosis and treatment of cancer
  • HDFC Life Pension Super Plus – a pension plan which guarantees income after retirement
  • HDFC SL ProGrowth Super II – a Unit Linked Plan giving the dual benefit of insurance and market linked growth for wealth appreciation
  • HDFC SL YoungStar Super Premium – a Unit Linked Child Plan taking care of your child’s future while at the same time giving increased benefits in the form of market linked returns.
  • HDFC Life ProGrowth Plus -  a unit linked insurance plan
  • HDFC Life Classic Assure Plus – a limited premium life insurance plan with higher protection option
  • HDFC Life Super Savings Plan – a participating Endowment Assurance plan with built-in Accidental Death Cover for a comprehensive coverage
  • HDFC Life Personal Pension Plus – a pension plan with lifelong pension option and guaranteed benefit at maturity
  • HDFC SL ProGrowth Flexi -  a unit linked savings plan with an option to choose Accidental Death Coverage
  • HDFC Life Guaranteed Pension Plan – a limited term premium paying annuity plan with guaranteed lifetime pension payments
  • HDFC Life New Immediate Annuity Plan – an immediate annuity plan wherein the pension payouts start immediately after payment of the Purchase Price
  • HDFC Life Smart Woman Plan – an award winning insurance cum investment plan designed for women for covering their life as well as maternity expenses, congenital or malignant female-specific cancers
  • HDFC Life Invest Wise Plan – a single premium ULIP plan for wealth maximization without having to pay regular premiums
  • HDFC Life Single Premium Pension Super Plan – a single pay pension plan with market linked returns and an assured benefit of 101% of premiums paid on vesting or maturity
  • HDFC SL Crest – a simple insurance plan which can be taken by filling up a Short Medical Questionnaire
  • HDFC Life Super Income Plan – a participating guaranteed benefits plan which pays regular incomes in the payout period of 8-15 years
  • HDFC Life Sanchay – a traditional life insurance plan with a limited premium paying term
  • HDFC Life YoungStar Udaan – a child insurance plan which can be either availed as an Endowment Plan with lump sum benefit at maturity or money back plan with benefits paid out in installments during the last 5 policy years
  • HDFC SL ProGrowth Maximiser – a single pay unit linked plan with no limit on the maximum premium investment
  • HDFC Life Click2Invest ULIP – a unit linked plan available online
  • HDFC Life Sampoorna Samridhi Plus Plan – a limited payment endowment assurance plan wherein the cover can be extended for up to 100 years
  • HDFC Life Sampoorna Nivesh – a traditional insurance plan with single, regular or limited premium paying options

Health Insurance

Health Insurance falls under the purview of general insurance and four types of health insurance plans are offered by the bank which is as follows:
 

  • Health Suraksha – a health plan covering hospitalization, pre and post hospitalization expenses, day care procedures, domiciliary treatment and organ donor expenses. The coverage can be taken for an individual and also his family with treatments in a network of 4800+ hospitals.
  • Critical Illness Silver Plan – a health plan specifically designed for treatment of critical illnesses covering 8 critical illnesses in its scope of coverage
  • Critical Illness Platinum Plan – a critical illness plan which covers 15 critical illnesses and provides the benefit upon diagnosis of the covered illness
  • Individual Personal Accident Plan II – a personal accident plan which can be taken for self and family and covers hospital expenses, injuries, disability due to accident with a coverage range of 2.5 lakhs to 15 lakhs
  • Motor Insurance – motor insurance is offered to customers in partnership with HDFC Ergo and there are two types of motor insurance plans available:
     
    • Commercial Vehicle Insurance – it provides comprehensive coverage for your commercial vehicle across 1600+ network garages in India
    • Private Car Insurance – insurance coverage for your private car with cashless claims across 1600+ network garages. Moreover, the plan also offers discounts based on age and occupation
       
  • Two –Wheeler Insurance – an insurance plan for your two-wheeler with a provision of cashless claim across 1600+ network garages throughout the country.
  • Travel Insurance – an insurance plan for domestic and international travel be it for business or leisure purposes. The plan covers emergency medical expenses, emergency medical evacuation, repatriation of remains, emergency dental expenses, hospital cash, accidental death and permanent total disability while flying in a common carrier, personal accident, flight delay, loss of baggage and personal documents, delay of checked-in baggage, personal liability, financial emergency assistance, contingency travel benefits and hijack distress allowance.
  • Home Insurance – an insurance policy issued to protect the home as well as its contents. The plan covers risk against fire, lightning, explosion, flood, inundation, storm, riot, strike, earthquake, terrorism, burglary and theft with coverage for 1-5 years.

Forex

Now foreign exchange transactions have become easier with HDFC Bank’s Forex Services. The bank offers foreign exchange services from currency notes to Traveller’s Cheques and foreign travel cards to remittances. So whether the customer is a student travelling abroad for higher studies or already studying abroad or remitting money for business purposes, HDFC Bank is the answer to all foreign exchange related services. The bank offers the following types of Forex services under its purview:


Travel Solutions

Forex facilities are offered through all HDFC Bank branches at competitive rates and charges. The bank’s forex travel solutions includes:
 

  • Foreign Currency Cash under which foreign currency can be bought from any branch. The bank deals in 22 major foreign currencies and individuals travelling abroad for business or leisure can carry a maximum of USD 3000 or equivalent in foreign currencies. The limit can be increased if the individual is visiting certain countries as per the terms and conditions of the bank.
  • ForexPlus Card is like a debit card for foreign travel which is accepted at all VISA and MasterCard Merchant outlets and also can be used to withdraw cash form all VISA or MasterCard ATMs worldwide. There is also an added benefit of Personal Accident Coverage of 2 lakhs.
  • ForexPlus Chip Card is a prepaid traveller’s card with an embedded chip which stores encrypted and confidential information making the card more secured and protected against fraud
  • ForexPlus Platinum Card is designed exclusively for elite customers with added features and offers. It offers access to Visa’s Global Customer Assistance Service, Airport Lounge Access and 0.5% cash back on all POS transactions.
  • Multicurrency Platinum ForexPlus card where the customer can manage 21 currencies on a single card for multi-country travelling. Being a Platinum card the card offers all the premium services like access to Visa’s Global Customer Assistance Service and various offers at merchant locations
  • Traveller’s Cheques is a safe way to carry cash while travelling abroad which prevents theft and is accepted everywhere.
  • Remittance Products – They can be availed at all HDFC Branches and HDFC Bank’s Remittance Products include:
     
    • Remittances which assure speedy delivery and receipt of money globally and includes telegraphic transfers, inwards remittances and outward remittances.
    • Foreign Currency Demand Drafts which have a lower charge structure than remittances and are issued in 11 foreign currencies payable at the respective locations. The currencies include AUD, CAD, USD, NZD, HKD, SGD, CHF, GBP, EUR, JPY, and TRY. The Demand drafts also protect against foreign exchange related volatility.
    • Foreign Currency Cheque Collection with a choice of multi-currency and lock box facility.
       
  • Other Forex Services like Cash to Master which is a service for foreign ships docking at Indian ports where cash can be picked up from any branch near the port.
  • Forex Help which provides services like showing the current day’s forex rates, providing the correspondent bank details and showing the Foreign Exchange Limits.

Premium Banking

A customized banking experience for High Net Worth customers where the bank provides a dedicated Relationship Manager for delivering customized banking and investment solutions. The premium banking concept has three programs which are as follows:
 

  • Imperia – an Imperia Clients Relationship Manager is assigned to each customer who offers personalized solutions for all of the customer’s financial needs like financial products advice, advice on loan and other banking products. The client gets exclusive Imperia Phone Banking Service, relationship pricing, HDFC bank Premium Credit Card, HDFC Bank Imperia Platinum Chip Debit Card, Imperia magazine and digital convenience with NetBanking, Mobile Banking, Smart Buy, etc.
  • Preferred – a dedicated Relationship Manager taking care of your family’s banking needs, comprehensive business banking solutions like business loans, working capital overdraft, commercial vehicle loans, forex services, etc. The Preferred feature also offers relationship based pricing on variety of products like loans, demat accounts, forex services, etc., premium Credit Cards from HDFC Bank, Preferred Easy Shop Platinum Debit Card, customized investment solutions across equities, derivatives, debts and mutual funds and also banking convenience through HDFC branch and ATM network, Phone Banking, Mobile Banking or NetBanking.
  • Classic – a dedicated personal banker for you and your family, relationship based pricing on a number of products like loans, preferential forex rates, Demat/HSL transactions cost and Locker, HDFC Bank Credit Cards, EasyShop Platinum Debit Card, combined monthly statement and e-newsletter.

Private Banking

HDFC Bank’s team of expert Financial Advisors and Relationship Managers are engaged in giving a premier banking experience to a select group of individuals who qualify for private banking provided by the bank. Customers are offered a variety of banking services and investment options like direct equity, mutual funds, fixed income products, insurance, private equity, structured products and real estate.

  • Fund transfer – HDFC Bank allows various categories of Fund Transfer options for safe and secure fund transfers which make banking easy. The fund transfer options are:
  • E-Monies National Electronic Funds Transfer which is easy, fast and convenient and supports fund transfers from any bank branch to any other bank branch anywhere in India.
  • RTGS Fund Transfer – Real Time Gross Settlement is the fastest form of inter-bank fund transfer in real time which is speedier, faster and has no geographical limits.
  • Visa CardPay - a facility used to pay multiple Visa Credit Card bills issued by any bank form the comfort of one’s home and the payment is safe and charges at a negligible fee.
  • IMPS – Immediate Payment Service from HDFC Bank is an instant real time inter-bank electronic fund transfer service which can be done even on Sundays or Bank holidays or late at night.
  • Online Banking – with an increasing trend of internet usage, everything has been digitalized and the bank is not behind in this race. The bank offers the facility of Online banking to its customers which is safe and reduces unnecessary hassles of visiting the branch to carry out any transaction. Online banking service offered by HDFC Bank includes:
  • NetBanking – NetBanking offers a host of banking transactions from the comfort of the customer’s home. One can check the bank account balance, book a Fixed or Recurring Deposit, recharge the mobile or DTH Connection, paying off utility bills, paying taxes, applying for IPO, invest in Mutual Funds online to name a few. The process is fast and completely secured without having to worry about any fraud or theft.
     
    • Credit Card NetBanking  - through this facility the customer can view the credit card activities online, pay the credit card bills, view Credit Card Statements online, know the unbilled transactions and get the complete account information
    • Email statements – a savings or a current accountholders are eligible to get their account statements on their email id. The Savings accountholders get a monthly statement and the Current Accountholders get daily, weekly or monthly statements. The statements are free of cost and display all the relevant transactions of the relevant period.
    • Loan accounts online – this feature enables the bank to provide post loan services to the customers. Loan customers of the bank can log in and view their loan summary, transaction history and loan account details.
       
  • Phone Banking – the bank extends banking information to your phone where information is available at the end of a simple phone call. Phone banking services include:
  • Mobile Banking – by simply downloading the bank’s app on your smart phone, you can avail of over 75 transactions. The application is secure and fast.
     
    • Insta Alerts – SMS & Email – your account transactions also generate a SMS or email alert where any debit transaction, credit transaction and maintenance of account balance is alerted to the customer if registered.
       
  • Phone Banking – the customer can also call the bank and effect transactions over the phone. Transactions like reporting loss of ATM, credit, forex or prepaid cards, checking account balance and cheque status, ordering cheque books, stopping cheque payments, credit card related queries can all be solved by a call to the bank’s phone banking division
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