HDFC Bank has a 24/7 customer care centre that offers complete support in case of any query, feedback or problem faced related to any service. Customers can avail HDFC customer care service through phone, email, SMS or by visiting the branch. Here are the steps to share your queries, feedback or complaints.
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HDFC Customer Care Number (24×7)
HDFC Bank customers can call the following toll free number to get all queries answered or resolve all grievances:
1800 202 6161
HDFC Bank Customer Care Online
You can fill their online query/feedback form available on their official website. Choose the product/service, queries related to any type of query from the drop-down menu and follow the instructions.
For Home Loan Queries: HDFC Home Loan Customer Care Number
For Personal Loan Queries: HDFC Personal Loan Customer Care
HDFC Customer Care Number City Wise
You can call their phone banking officer on the following numbers (based on your location). Make sure that you have your Customer Identification Number and Telephone Identification Number or Debit / ATM card with the corresponding PIN.
| Location | HDFC Customer Care |
| Ahmedabad | 079 6160 6161 |
| Bengaluru | 080 6160 6161 |
| Chandigarh | 0172 6160 616 |
| Chennai | 044 6160 6161 |
| Cochin | 0484 6160 616 |
| Delhi & NCR | 011 6160 6161 |
| Hyderabad | 040 6160 6161 |
| Indore | 0731 6160 616 |
| Jaipur | 0141 6160 616 |
| Kolkata | 033 6160 6161 |
| Lucknow | 0522 6160 616 |
| Mumbai | 022 6160 6161 |
| Pune | 020 6160 6161 |
Note: You can also talk to HDFC Chat Bot Eva to find answers to most of your queries.
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Visit Nearest Bank Branch
You can visit your nearest HDFC Bank branch and tell your queries or complaints to a bank representative. In order to locate your nearby branch, visit the official HDFC website and locate the branch using pin code or area.
Write To HDFC Customer Care
You can also send them your queries via post on the following address.
HDFC Bank Ltd., New Bldg; “A” Wing 2nd floor,
26-A Narayan Properties, Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri (East), Mumbai- 400 072
In case you have queries related to credit card, send in your questions/feedback to the following address:
For Regular Post:
Manager, HDFC Bank Cards Division, PO BOX # 8654
Thiruvanmiyur PO Chennai – 600 041
For Courier:
Manager, HDFC Bank Cards Division, No. 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai – 600 041
HDFC Customer Care Grievance Redressal
In case you don’t receive any response using the above-mentioned mention or you are not satisfied with the solution, then you can contact Grievance Redressal using the following mediums:
- Fill in their grievance redressal form available on their official website with your earlier complaint reference number and other details
- You can call them on the following number
- Banking Products – 1800224060 (9.30am – 6.30 pm, Monday – Friday)
- Credit Cards – 044 – 23625600 (9.30am – 5.30 pm, Monday – Friday)
Write your questions and send to the following address:
For Banking and Depository Services:
Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House, Mahalaxmi,
Mumbai-400034.
For Credit Card Services
Manikandan PS ( Grievance Redressal Officer )
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041.
Nodal Officers at HDFC Bank
In case you are not satisfied with the solution given by Grievance Redressal Forum, you can escalate the issue by contacting the nodal officers. The details of area wise nodal officers are given below.
Principal Nodal Officer | ||
| Mumbai Corporate | Ms. Zenobia Neville Mehta | 022-62841505 |
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About HDFC Bank
Headquartered in Mumbai, HDFC or Housing Development Finance Corporation Bank is one of India’s largest banks by assets and market capitalization. Other than 4000+ branches in India, it has its presence in Bahrain, Hong Kong and Dubai. It offers a variety of products and services which include banking, home loans, personal loans and credit cards etc etc.