Customers of HDFC Bank having their savings accounts, current accounts, loans, credit cards and other financial instruments in the bank can avail customer service through phone, email, SMS or by visiting the branch. HDFC Bank customer care provides solutions to all queries and issues faced by customers. One can also reach out to HDFC customer care for grievance redressal. Let us find the details below:
HDFC Bank customers can call the following toll free number to get all queries answered or resolve all grievances:
Both numbers are accessible across India. Customers who are traveling abroad can reach the bank on the below mentioned number. Please note that charges may apply as per your traffic plan with your service provider.
To know about HDFC Bank credit card customer care, click here
HDFC Bank allows its account holders to SMS their queries by typing the query directly. There is no need to follow any SMS format for any query. Below-mentioned example will help you understand the service better. If the customer wants to know his/her account balance, the customer can simply send an SMS stating “What is my account balance” on the below-mentioned number.
The customer can ask queries related to any of the banking products and the bank will provide the required answer on the registered mobile number. Account holders who have not registered their mobile number with the bank will not be able to avail this service. It is worth noting that no internet connection is required to avail this facility.
You can fill their online query/feedback form available on their official website. Choose the product/service, queries related to any type of query from the drop-down menu and follow the instructions. For Home Loan Queries: HDFC Home Loan Customer Care Number For Personal Loan Queries: HDFC Personal Loan Customer Care Note: You can also talk to HDFC Chat Bot Eva to find answers to most of your queries.
Existing NRI account holders can call on the following numbers:
| Country | HDFC Customer Care |
| USA | 855 999 6061 |
| Canada | 855 999 6061 |
| Singapore | 800 101 2850 |
| Kenya | 0 800 721 740 |
| Other Countries | 1800 1600 / 1800 2600 / 91-2260006000 |
Kenya – Please note that for fixed networks, tollfree number is accessible from Safaricom and Airtel. For mobile networks, tollfree number is accessible from Safaricom, Airtel & Orange. Note: Local charges may apply, kindly check with your service provider for the same. In order to open a new account with HDFC Bank, NRIs can contact the following:
| Country | HDFC Customer Care |
| USA | 8552078106^ |
| Canada | 8558463731^ |
| Singapore | 8001012798^ |
| UK | 8007562993^ |
^The numbers mentioned above are functional from 9 pm to 5 am IST only.
In case you don’t receive any response using the above-mentioned mention or you are not satisfied with the solution, then you can contact Grievance Redressal using the following mediums:
Write your questions and send to the following address:
Ms. Punam Umesh Naik (Grievance Redressal Officer) Grievance Redressal Cell, HDFC Bank Ltd, 2nd Floor, Zenith House, Mahalaxmi, Mumbai-400034.
Manikandan PS ( Grievance Redressal Officer ) HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041. Note: HDFC Bank customers can also use WhatsApp Banking services provided by the bank. The customers need to save the number 70700 22222 in their contact list and send a WhatsApp message ‘Hi‘ from their registered mobile number. To know more about these services provided by the bank, click here
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20 Comments
I want to register a complaint. Please provide me mail id or phone number. I am trying to call 18001804333 and 18001600 and 18002600 but these nos not existing
You can raise a complaint directly by visiting the link – https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
Maine train ticket book Kiya tha tab payment UPI se Kiya tha fir maine kisi karan se ticket cancel Kiya tha and us app me aata hai ki unki side se to refund process ho chuka hai and bank me refund process nahi kya hai
You can check your bank statement in a few days and you would see the refund amount in your bank account.
एटीएम मे कॅश डिपॉझिट करने गया था डिपॉझिट कॅश हो गया लेकिन क्रेडिट नही हुआ अकाउंट में क्या कर सकते है
You should raise the issue immediately with the bank.You can also visit the bank branch with the cash deposit receipt for speedy resolution of your issues.
Me HDFC customer care number per call nahi kar pa raha hu me call karta hun to number amanye bata deta hai.
help me.
You can place a call at the latest HDFC Bank customer care number 1800 1600 or 1800 2600.
I am facing issues with my HDFC debit card. Please help me with hdfc bank customer care email id for debit card issues.
For issues related to debit card, you can write to the bank at support@hdfcbank.com.