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Kotak Mahindra Bank provides its customers prompt customer care services through which they can easily file grievances, explore offers, resolve queries, etc. without any hassles. Kotak Mahindra Bank customer care executives are available to assist its customers 24*7. Customers can reach out to customer care executives through various modes of communication including toll-free helpline numbers, SMS, complaint form, interactive voice response, email, etc. to get a resolution of their queries or grievances.
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For banking purposes such as savings accounts, personal loans or credit card-related queries, customers can call on Kotak Mahindra Bank customer care toll-free helpline number:
This number is available 24*7. Kotak Mahindra 811 customers can also call this number from 8 am to 8 pm (except bank holidays) to get the queries resolved. To report a fraud, one can contact Kotak Mahindra Bank at:
Kotak Mahindra Bank credit card customers can call at the dedicated 24×7 toll-free number mentioned below to report fraud or unauthorised transactions carried out through the credit card:
Alternatively, customers can also call on city-specific credit card helpline numbers:
If a customer is dialling from abroad, then he/she needs to call the following number
One can also call the country-specific 24-hour toll-free helpline numbers of Kotak Mahindra Bank customer care mentioned below:
| Country | Helpline Numbers |
| USA | 1855 365 6767 |
| Singapore | 800 1013054 |
| Hong Kong | 001 800 4499 0000 |
| U. K. | 00800 4499 0000 |
| Canada | 1855 768 4020 |
| Australia | 0011 800 44990000 |
| UAE | 8000 1830148 |