Customers of Punjab National Bank can easily file their grievances, queries or complaints and the customer care executives would resolve their issues. Customers can reach to the bank’s customer care through toll-free helpline numbers, online complaints, feedback forms, emails, SMS, etc.
Punjab National Bank Customer Care Toll-Free Number
Customers can the customer care for balance enquiry, hot listing the lost or damaged credit or debit card, non-disbursement of cash from ATM or for any other issue. Given below are the following numbers which can be contacted:
1800 180 2222
1800 103 2222
0120-2490000 (Tolled No. for International Users)
PNB customers can call on the following numbers for balance enquiry of their savings account/current accounts:
Toll-Free – 1800 180 2223
Tolled No. – 0120-2303090
Punjab National Bank Credit Card Customer Care
PNB credit card customers can call any of the following numbers for emergency credit card services such as hotlisting credit cards, report loss or misuse of the credit card, etc.:
1800 180 2345
Punjab National Bank Housing Finance Customer Care
PNB housing finance customers can call any of the following numbers to get answers to their queries:
011-23357174 (Tolled Number)
Punjab National Bank Customer Care Email ID
Customers can also email their queries, grievances, complaints or feedbacks to the customer care executives of Punjab National Bank. It is recommended that customers should use their bank registered email ID to mail their concerns. PNB customer care executives would address the issue within 48 hours of receiving the email.
Given below in the PNB customer care ID: firstname.lastname@example.org
For issues related to Credit Cards: If a customer has credit card related queries or concerns, then they can mail on email@example.com
If a customer has complaints or issues regarding a particular PNB banking product, then they can also send a mail on the given below email IDs.
PNB Online Complaints Feedback Form
PNB also offers complaint forms to its customers so that they can report their concerns without putting much effort into getting their issues resolved. The complaint form is available on the official website of the Punjab National Bank. Customers can fill this form with their queries, complaints, grievances or feedback.
Customers should also write their registered email id in the end to receive the reply over their email. As an alternative, customers can also use the ‘Online Complaint Cum Feedback Kiosk’ given at the Head Office or Field General Manager Office of Punjab National Bank.
PNB Grievance Redressal
If a customer’s query is still unanswered or unsatisfying after contacting the above-mentioned modes of communication, then he/she can also escalate the issue to the higher authorities of the bank including the nodal officer, general manager, etc. Given below are the contact details of the higher authorities:
Principal Nodal Officer (General Manager),
Punjab National Bank
Head Office – 5, Sansad Marg, New Delhi, India 110001
Contact Number – +91-11-23716185Fax Number – +91 11 2332 3707
Email ID: – firstname.lastname@example.org
PNB Postal Address for Credit Card Assistance
Credit Card Processing Centre,
11th Floor, Atma Ram House,
1 Tolstoy Marg,
New Delhi –110001
About Punjab National Bank
Punjab National Bank is India’s first Swadeshi Bank that incorporated on 12th April 1895. The bank has a strong network base of over 80 million customers, 10681 ATMs, 6937 branches across 764 cities around the country. From many years, the bank has been showing consistent growth and success since its inception.