Bank of Maharashtra is one of the oldest banks in India. To resolve the queries and complaints of customers, the bank has offered 24/7 customer service across all its branches and covering all its products and services. Customers can share their grievances, queries, complaints, and feedback regarding the bank to Bank of Maharashtra customer care team via phone, email, or SMS. If you wish to reach out to the customer care team, here are the details.
BOM Customer Care Toll-Free Number
Customers with queries or complaints can contact BOM Customer Care on their toll-free numbers from any mobile or landline number across India. The all-India toll-free numbers are as follows:
1800-233-4526
1800-102-2636
These numbers are IVR-based (Interactive Voice Response), which as per your inputs will route your calls to the appropriate recipient. At the time of call, it is advisable for customers to keep all the query- or complaint-related documents handy.
One can also contact the BOM MahaSecure customer care helpdesk by calling the following numbers if the toll-free number cannot be contacted:
020-24480797 / 24504117 / 24504118
BOM Customer Care Email IDs
The BOM addresses its customers’ banking-related issues even through emails. If you have any complaint, you may write your concerns to the customer care at the following email IDs:
BOM MahaSecure Customer Care Helpdesk
The BOM believes in changing with the changing times. To accommodate the needs of the internet-users, the bank has introduced a secure digital banking application. This application takes care of all your banking-related services. It is secure, convenient, and user-friendly. Also, it can be used on all platforms such as desktops, laptops, smartphones and tablets. If the customers face any banking issue while using this application may call or email at their customer care.
| Toll-Free Numbers | 1800 233 4526 1800 102 2636 |
| Landline | 020-24480797 24504117 24504118 |
| Email ID | mahasecure@mahabank.co.in |
| Anti-Corruption Hotline | 1800-22-8444 |
| For Customers from Outside India | (+91-22) 6693 7000 |
BOM Customer Care Helpdesk for ATM Cards
The BOM provides MahaBank Visa Debit Card to each of its account holders. The card is a safe and secure means to access your savings at any ATM or Visa-accredited merchant establishment in India or abroad. If you have an issue with the ATM transactions or any other ATM-related services, you may contact eh BOM customer care at the following numbers:
For “Hot Listing” and “ATM Cash Withdrawal” Failure Complaints
| Toll-Free Number | 1800 233 4526 1800 102 2636 |
| Landline | 020-24480797 (Mahaseva) |
| Other Lines | 020-27008666 (DC for Hotlisting only) |
| Anti–Corruption Hotline | 1800-22-8444 |
| For Customers from Outside India | (+91-22) 6693 7000 |
BOM ATM Card Cell, Mumbai
| Contact Numbers | 022-22692289 022-22691322 022-22691746 |
| Timings | 10.30 am to 5.30 pm (Card number or a/c number to be furnished) |
| Email ID | cardcell_mumbai@mahabank.co.in |
| Anti-Corruption Hotline | 1800-22-8444 |
| For Customers from Outside India | (+91-22) 6693 7000 |
BOM Customer Care Helpdesk for Credit Cards
The BOM offers credit cards in association with the State Bank of India (SBI). For the credit card related queries, the customers can contact either of the banks via toll-free and landline numbers. They can also reach out to customer care via email and SMS services.
In addition, you can even contact the nodal officers to escalate credit card related issues. You can also contact the SBI customer care executives who are available Monday to Saturday from 8:00 a.m. to 5:00 p.m. The following are the details to contact BOM or SBI customer care through calls, SMS, emails, and fax.
| Bank | Contact Numbers | Charges |
| BOM | 1800-233-4526 | Toll free |
| BOM | 1800-102-2636 | Toll free |
| BOM | 020 24480797 | Local Charges Apply |
| SBI | 1860 180 1290 | Toll free – from BSNL/MTNL only |
| SBI | 1800 180 1290 | Toll free – from BSNL/MTNL only |
| SBI | 39 02 02 02 (prefix local STD code) | Local Charges Apply |
Email ID
Fax Number
For your Bank of Maharashtra credit card, you can use the SBI fax line to send your documents and credit card application. The fax number is 0124-2567131.
BOM Customer Care Helpdesk for Internet Banking
For internet banking activation and other related services, the customers can contact customer care via calls, SMS, and email. They may even contact the MahaSecure customer care helpdesk.
| Toll-Free Numbers | 1800 233 4526 1800 102 2636 |
| Landline | 020-24480797 |
| Email ID | mahaconnect@mahabank.co.in |
| Timings | 24 x 7 x 365 |
| SMS | For Internet Banking Activation SMS ACTV to 9223181818 |
| For other Internet Banking related assistance SMS ASSIST to 9223181818 |
BOM Head Office/Central Office
| Address | Bank of Maharashtra Central Office, ‘Lokmangal’, 1501, Shivajinagar Pune-411005 |
| Contact Numbers | 020-25532731, 733, 734, 735, 736 020 – 25532728 020 – 25514501 – 12 020 – 25513781 |
BOM Zonal Offices
| Area | Address | Contact Number | Email ID |
| Ahmedabad | Mavlankar Haveli, Vasant Chowk, Bhadra, Lal Darwaja Ahmedabad ‐ 380 001 | 079‐ 25505157 25507901 25507902 25506903 | zmahmedabad@mahabank.co.in |
| Aurangabad | Mahabank Bhavan, C‐3, N‐1 Town Centre, CIDCO, Aurangabad ‐ 431 003 | 0240‐6645602 6645610/16/20 | zmaurangabad@mahabank.co.in |
| Bangalore | 15, Police Station Road, Basawangudi Bengaluru ‐ 560 004 | 0755‐2573623 2762838 2555991 | zmbhopal@mahabank.co.in |
| Bhopal | 1/14 Prashasanik Zone, Arera Hill, Jail Road, Bhopal ‐ 462 011 | 0755‐2573623 2762838 2555991 | zmbhopal@mahabank.co.in |
| Chandigarh | SCO 88‐89, Sector ‐ 17 C, Chandigarh ‐ 160 017 | 0172‐2716140 | zmchandigarh@mahabank.co.in |
| Chennai | 04, Sivangananan Road, T. Nagar Chennai ‐ 600 017 | 044‐24356036 24352850 24355434 24327650 | zmchennai@mahabank.co.in |
| Delhi | 15, NBCC Tower, 3rd floor, Bhikaji Kama Place, New Delhi ‐ 110 066 | 011‐26100401 26164817 26197769 26172823 | zmdelhi@mahabank.co.in |
| Goa | Dattaprasad Building, M.G. Raod, Panaji, Goa ‐ 403 001 | 0832‐2223144 2223136/85/86 2235955 | zmgoa@mahabank.co.in |
| Hyderabad | 4‐03‐379, 2nd Floor, Bank Street, Koti, Hyderabad ‐ 500 001 | 040‐24757004/5 24755080 | zmhyderabad@mahabank.co.in |
| Indore | Maharashtra Sahitya Sabha Bhavan, 688, M.G.Road, Indore ‐ 452 007 | 0731‐2531805/6 2435924 | zmindore@mahabank.co.in |
| Jaipur | 104, Riddhi Siddhi Apartment, Ahinsa Circle, C‐Scheme Jaipur ‐ 302 001 | 0141‐ 2369971 2379903 2379905 | zmjaipur@mahabank.co.in |
| Kolkata | 3, N.S. Road, Mcleod House, Kolkata ‐ 700 001 | 033‐22625566 22430286 22430287 22310392 | zmkolkatta@mahabank.co.in |
| Lucknow | Plot No 12, Mahanagar North Hsg Co‐op Society, Sector ‐ 9, Vikas Nagar, Lucknow (U P) ‐ 226 022 | 0522‐2739635 2739259/60 | zmlucknow@mahabank.co.in |
| Mumbai | Janamangal, 2nd Floor, 45/47 Mumbai Samachar Marg, Fort, Mumbai ‐ 400 023 | 022‐22614945 22663144 22675899 22661167 22662670 22662407 | zmmcz@mahabank.co.in |
| Nagpur | Mahabank Building, Abhyankar Road, Sitaburdi, Nagpur ‐ 440 012 | 0712‐2543516 2545020/1/8/9 | zmnagpur@mahabank.co.in |
| Pune | 1138/A, ‘Yashomangal’, F.C.Road, Shivajinagar, Pune ‐ 411005 | 020‐25520072, 25530861/2/3/4/5 | zmpwz@mahabank.co.in |
| Raipur | Chawla Complex, 1st Floor, Sai Nagar, Devendra Nagar Raipur ‐ 492 001 | 0771‐ 4265602 4265603,04,05,06,07,08,09, 4265610,12,13,14,15,33,34 | zmraipur@mahabank.co.in |
| Solapur | Plot No. 94, Gaikwad Bldg. Morarji Peth, Solapur Pune Road Solapur ‐ 413 002 | 0217‐2733895/70/71 | zmsolapur@mahabank.co.in |
About Bank of Maharashtra
Bank of Maharashtra (BOM) is a public sector bank with its head office in Pune, Maharashtra. Established on 16 September 1935, the bank currently has over 1800 branches spread across all States and Union Territories. The bank offers a wide assortment of retail and corporate banking services including credit cards, loans, deposits, insurance, corporate banking, and securities among others to over 15 million customers.