Indian Bank Customer Care 24×7 Toll-free Number, SMS, Email ID

Account holders can reach out to Indian Bank customer care on the below-mentioned  numbers to get their queries resolved:

1800 425 00 000

Customers of Indian Bank can lodge their complaints online in CGRS portal

If the customers want to know their account balance via SMS, they need to give a missed call on the below-mentioned numbers:

08108 781085

09289 592895

To block digital transaction, the customers of the bank may send the following SMS:

BLOCK to 092310 00001 or 092895 92895

If the customer wants to register any complaint through SMS, the customer may follow the following format.

SMS to 56677 by typing COMPLAINT

The customers of Indian Bank can use the below-mentioned format for the query they want to know about. Upon validation, the customer will receive the details of the query asked.

Type of Enquiry	SMS Format
Balance Enquiry	BALVAL <A/c no> <MPIN> to 9444394443
Last three Transactions	LATRAN <A/c no> <MPIN> to 9444394443
Issued Cheque Status Enquiry	CHQSTS <chq no> <A/c no> <MPIN> to 9444394443
Deposited Cheque Status Enquiry	DCHSTS <chq no> <A/c no> <MPIN> to 9444394443
Change Mobile Banking PIN	CHGPIN <New MPIN> <OMPIN> to 9444394443
Help on How to Use	HELP <Code> <MPIN> to 9444394443

Indian Bank customers can also lodge their complaints on the provided email id:

customercarecomplaints@indianbank.co.in

indmail@indianbank.co.in

 

If customers are not satisfied with the solutions provided by the Indian Bank customer care representatives, they can raise their concerns to grievance redressal team on the provided form. Click here to download the form and submit your queries.

You can send the details of your questions or issues to the head corporate office of Indian Bank. Here are the contact details:

Indian Bank Corporate Office,
PB No: 5555, 254-260,
Avvai Shanmugam Salai,
Royapettah, Chennai – 600 014
Phone Number – 044-28134300

If you still don’t get a satisfactory solution, then you can contact the Nodal Officer – Head.

Sri. M Nagarajan
General Manager (CSC)
Indian Bank, Corporate Office,
254-260, Avvai Shanmugham Salai,
Chennai – 600014
Telephone: 044 – 2813 4126.
Email: nodalofficer@indianbank.co.in