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How to Block Standard Chartered Bank Credit Card

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Updated: 15-07-2021 09:24:50 AM

In the event of loss or theft of credit card customers should block their cards immediately. This ensures that no one can misuse the credit card. Continue reading to know how to block Standard Chartered Bank credit card.

Different Ways to Block Standard Chartered Bank Credit Card
Online BankingMobile Banking
Customer CareBranch Visit
How to Block Standard Chartered Credit Card
Things to Keep in Mind
FAQs

How to Block Standard Chartered Credit Card

The different ways to block Standard Chartered Credit Card are given below.

Online Banking

Steps to block a credit card are follows:

  • Login to Standard Chartered Net Banking Portal
  • Select ‘Help & Services’
  • Click on ‘Card Management’
  • Select ‘Report Lost/Stolen Card’
  • Now follow the instructions that appear on the screen
  • The card will be blocked on completion. A new replacement card will be sent to the registered mailing address

SC Mobile

To block your Standard Chartered Bank credit card via the mobile app follow the below given steps:

  • Download and log into SC Mobile India (Breeze) app
  • Now, select ‘Help & Services’
  • Then click on ‘Card Management’
  • Afterwards select ‘Report Lost/Stolen Card’
  • Then follow the on-screen instruction to block the credit card
  • The bank will dispatch a new credit card to the registered mailing address

Customer Service

Cardholders can call the helpline number and ask the customer executive to block their Standard Chartered credit card. The customer care number for different cities can be found here.

Branch Visit

Customers can also visit the nearest Standard Chartered Bank branch to block their credit card. However, a service request made at a branch will be charged.

Things to Keep in Mind

  • In case the cardholder wants to block a credit card through phone banking then they should call from registered mobile number
  • In the case of misuse, theft or loss of a card, the cardholder must file a FIR and submit a copy of the same with the bank

FAQs

Can the cardholder make a request to replace the credit card?
Yes, cardholder can make a request to replace the credit card.

How does cardholder make a request to replace the card?
If the customer blocks their credit card then a replacement credit card is automatically dispatched. However, if the customer wants they can also initiate a credit card replacement by calling Standard Chartered customer care center.

When is the cardholder going to get the replaced card?
When the card has been dispatched customers will be given a tracking ID. Just enter the tracking ID on the logistics company’s courier tracking page to check the estimated delivery date.

How much Standard Chartered Bank charge for service request at the branch?
Rs. 199 is charged for service requests made at the branch.

How much Standard Chartered Bank charge for service request through phone banking?
Service requests made via a non IVR phone banking officer will incur a fee of Rs. 49.

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