HSBC Bank provides products and services to customers all over India. Among them the most popular product offered by the Bank is credit cards. The credit cards are stuffed with various features and rewards. HSBC Bank has a very active department of customer care. All your queries will be answered by the customer care department of the HSBC bank. Brank provides hassle free customer care service to their customers.
HSBC Bank Credit Card Customer Care Toll-Free Number
All HSBC credit card users can contact the customer care by calling on their toll-free number. Given below is the toll-free number.
| Credit card toll-free number | 1860 108 7788 or 1860 500 2277 |
Delhi users of HSBC credit card can get all their queries answered by calling on the following number:
| Delhi | 23739696 / 9910797373 |
HSBC Bank Customer Care Numbers for Customers
Customer Helpline numbers for customers are given below. These helplines are available city wise-
| City | HSBC Customer Care Number |
| Kolkata | 22438686 |
| Jaipur | 9928037373 |
| Bangalore | 25589696 |
| Chandigarh | 9876927373 |
| Lucknow | 9935097373 |
| Gurgaon | 9910797373 |
| Coimbatore | 9894477373 |
| Patna | 9931397373 |
| Raipur | 9893277373 |
| New Delhi | 23739696 / 9910797373 |
| Ahmedabad | 9898377373 |
| Pune | 66028686 / 9860107373 |
| Surat | 9898377373 |
| Visakhapatnam | 9849677373 |
| Trivandrum | 9895477373 |
| Hyderabad | 23358787 / 9849677373 |
| Chennai | 43419696 / 9894477373 |
| Mumbai | 66800001 / 9860107373 |
HSBC Bank Credit Card Customer Care- International Customers
NRI Customers can directly walk in the overseas branches of HSBC bank to lodge their complaints. Contact details are provided below-
| Country | Banking Related Queries |
| Australia | 1300 787 414 |
| Hong Kong | 852 2822 3986 or 852 2822 2767 |
| Canada | 1877 NRI HSBC (1877 674 4722) |
| Singapore | 65 6533 5462 |
| United Kingdom | 080 03285902 / 080 00851264 / 080 03893587 |
| Saudi Arabia | 9661 276 4163 |
| United States of America | 1877 NRI HSBC /1877 674 4722 |
| United Arab Emirates | 800 4393 |
| Qatar | 974 4432 8325 |
HSBC Bank Credit Card Customer Care E-mail ID
Customers can clear their credit card related queries by sending an email to the customer care department of the HSBC Bank. Drop an email on the following address-
| E-Mail Address | info@hsbc.co.in |
HSBC Grievance Redressal Mechanism
If the customer is not satisfied with the resolution provided by the above mentioned channels, then the matter can be escalated by writing to the HSBC’s Branch Manager. You can contact the manager by downloading the Grievance redressal form from the website. Fill it and submit it.
If your grievance is not resolved within 10 days of registering the complaint through the aforementioned channels then you can escalate the issue to the HSBC’s Network Nodal Officer of your state/city.
Please Note: HSBC Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.