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HDFC Credit Card Customer Care Hyderabad

Home HDFC Bank HDFC Credit Card Customer Care Hyderabad

If you are a resident of Hyderabad, and have queries regarding your HDFC Credit Card, you can contact HDFC Credit Card Customer Number - valid all across India. Apart from that, for basic credit card queries, you can also send SMS from your registered mobile number. Read on to know more.

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Updated: 03-04-2024 09:56:43 AM

The customer care and toll-free number of HDFC Credit Card, accessible all over India, are mentioned as follows:

HDFC Credit Card Customer Care Number 1800 1600 / 1800 2600

Note that, agent assisted services on HDFC Credit Card Customer Care, are available between 8.00 am to 8.00 pm on all days (including Sundays and Bank Holidays). However, in case of loss of credit cards, the agent service is available 24 hours, on all days. 24*7 services are also available via IVR transactions.

If you are traveling abroad, and have queries or concerns regarding your credit card, you can contact at
+9122 61606160
Other Modes to Contact HDFC Credit Card Customer Care
HDFC Credit Card Grievance Redressal
Quick Links to Manage your HDFC Bank Credit Card

Other Modes to Contact HDFC Credit Card Customer Care

(i) Via SMS Banking: You can use HDFC Bank SMS banking service to check basic details for your HDFC Credit Card, such as outstanding or available balance, reward points, etc by sending an SMS to 5676712, with the following keywords:

To Check Credit Card BALANCE CCBAL <space> <Last four digits of your HDFC Credit Card>
Available Credit Limit CCACL <space> <Last four digits of your HDFC Credit Card>
Reward Points Balance CCRWD <space> <Last four digits of your HDFC Credit Card>
Request for New Credit Card PIN CCPIN <space> <Last four digits of your HDFC Credit Card>
Request for a duplicate statement for the Month CC SMT <space> <Last four digits of your HDFC Credit Card>

To access the detailed menu service for your credit card, send SMS with the following code, CCMENU <space> <Last four digits of your HDFC Credit Card>

(ii) Online Dispute Resolution: Login wth your registered mobile number,  at this link for online dispute resolution.

(iii) Email: Another way to contact HDFC Credit Card Customer Care is via Email. You can send your emails directly, via this link.

(iv) Visit your Nearest Branch: If you are not comfortable with online modes or phone banking, you can visit your nearest HDFC Bank branch. Locate your nearest branch, here.

(v) WhatsApp Banking: Credit card concerns can also be shared over WhatsApp. You can check details here.

(vi) Postal Address: Lastly, you can send your concerns or complaints, at the below mentioned postal address:

For Regular Post:
Manager, HDFC Bank Cards Division, PO BOX #8654
Thiruvanmiyur PO Chennai- 600 041

For Courier:
Manager, HDFC Bank Cards Division, #8, Lattice Bridge Road
Thiruvanmiyur, Chennai- 600 041

In case of complaints related to credit cards mis-selling or harrasment, you can write your queries at salesqueriescards@hdfcbank.com or call at 18002583838

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HDFC Credit Card Grievance Redressal

If your concerns are not addressed properly or are unresolved, you can proceed further, at the following levels.

Contact the Grievance Redressal Officer:

(i) Via Email: Click here to  draft and send your email.

(ii) Via Phone Banking: Call 044-61084900, 9:30 am to 5: 30 pm, Monday to Saturday, except on 2nd & 4th Saturdays, Sundays and Bank Holidays.

(iii) Via Postal Address: You can send your queries at this address:

Mr. Shanmugasundar R ( Grievance Redressal Officer )
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041

Contact the Principal Nodal Officer:

If you are still not satisfied with assistance offered at the above mentioned Grievance Redressal level, you can proceed as follows:

(i) Email your concern to the Principal Nodal Officer, here.
(ii) Call the Nodal Officer of your region. Residents of Hyderabad can contact at:

Name:  Ramadoss Ramaswamy
Contact No: 040 – 6792 1327
Banking No: 1800 202 6161 & 1860 267 6161

For Nodal Officer details of other regions or states, you can click here. The timings for contacting the Nodal Officer is 9:30 am to 5:30 pm, excluding Bank holidays, Sunday, and 2nd & 4th Saturday.

(iii) You can also send your complaints via Post. The postal address for Hyderabad residents is as follows:

Ramadoss Ramaswamy
Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House,
Road No.1, Banjara Hills, Hyderabad – 500 034

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