Indian Bank Credit Card customers can contact the 24×7 customer care service provided by the bank to get their queries and complaints answered or resolved. Customers can also get their card hotlisted in case the card gets lost or stolen. Indian Bank Credit Card Customer Care Toll Free Number is:
Indian Bank Credit Card Centre Contact Number
Customers can contact the customer care on the below mentioned number and email address.
| Contact Number | 044 – 25220903 |
| Email Address | creditcard@indianbank.co.in |
The above contact sources are only available from Monday to Saturday (10 am to 5 pm), except for Sundays, 2nd and 4th Saturdays and bank holidays of Tamil Nadu.
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Grievance Redressal Officer
If you are not satisfied by the resolution provided by the customer care cell, you can escalate the issue by contacting Indian Bank Grievance Redressal Cell.
You can contact Indian Bank Grievance Redressal Officer through three ways; e-mail, call , or through correspondence. Here are the details:
Mr Vijaya Rajan, Senior Manager
CO: Credit Card Card Centre
Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
Phone No – 044 25220904
Email id – vijayarajan.g@indianbank.co.in
If the complaint grievance is not resolved within 30 days, matter has to be referred to:
Mr.A.Rajesh Ravindranath,Chief Manager
Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
Phone No – 044 25261999
Email id –rajesh.r@indianbank.co.in
If the complaint/grievance is not resolved in the first 2 levels, matter has to be referred to:
Mr.Asif S A
Asst General Manager (DBD)
Indian Bank
Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
Email: asif.sa@indianbank.co.in
Hotlisting Indian Bank Credit Card
In case of loss of card, you can hotlist the credit card by any one of the following methods
1. Blocking through SMS: Please type the message ‘BLOCKCC’ and send the SMS to 56767 from your registered mobile to immediately block the card. You will get a confirmation message after blocking the card.
2. Through 24 hours toll free Customer Care number : 1800 425 00000
3. Send email to our Email ID [during working days] : creditcard@indianbank.co.in
Indian Bank Credit Card Online Feedback Form
Indian Bank also allows its customers to get in touch with them for feedback, complaint, or query. You can fill this form and submit the same to the concerned branch manager. You will be asked to fill additional details then. Fill them and submit the form.
Please Note: Indian Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.