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ICICI Mobile Banking is available to the customers of ICICI Bank to carry out almost all the banking activities like balance enquiry, fund transfer, bill payments and mobile recharges, etc. The bank has various mobile applications to help customers get the best services like iMobile, Mera iMobile and Pockets, etc. To access these ICICI mobile banking apps, you need to have a smartphone and an active internet connection.
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The following are the services offered on iMobile Pay– ICICI Bank’s prime mobile banking app:
| My Accounts | PayLater | Bill Payment & Reminders |
| FD/RD | Credit Card | Recharge |
| iWish | Loan Details | UPI |
| PPF | Forex and Travel Cards | Investments |
| SSY | Gold Loan | Tax Payment |
| Current Account | Debit Card Value Packs | Services |
| Pockets | Expression Gift Card | Cardless Cash withdrawal |
| My Money | Fund Transfer | Hamburger |
| CIBIL | Discover | NLI Section (iMobile Pay) |
| Shop | Insurance |
ICICI Bank provides its users with different mobile banking apps to facilitate easier and quicker ways of banking. ICICI Mobile Banking apps are as follows:
| ICICI Bank Apps | Primary Features |
| iMobile Pay by ICICI Bank |
|
| Pockets by ICICI Bank |
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| Mera iMobile |
|
| Eazypay |
|
| iBizz ICICI Corporate Banking |
|
iMobile Pay by ICICI bank allows the customers to avail more than 150 types of financial services, facilities, and transactions. The various functions and services managed via the iMobile Pay mobile banking app include fund transfer, ticket bookings, bill payments, recharges and much more.
| iMobile by ICICI Bank | Features |
| Enquiry | Balance enquiry, mini statement, cheque status, IFSC code, customer care number, deposit account & loan account enquiry |
| Request | Request Change of Primary Account, Stop Cheque Payment, Cheque Book, Debit Card, Debit Card PIN & New Account |
| Fund Transfer | Fund transfer via IMPS, NEFT, RTGS, MMID, etc., manage & regenerate MMID, credit card payment & scheduled transactions |
| Branch Locator | Branch, ATM & elobby locator |
| Bill Payments & Recharges | Utility Bill Payments, Mobile & DTH Transactions |
| Other Services | Open FD & RD, Block Debit Card, Aadhaar Seeding |
| Eligibility | Savings Account & Current Account holders |
To generate or reset your login PIN of ICICI mobile banking iMobile app, you need to login to iMobile app and click on Services & Aadhaar. Next you need to click on Tools and change login PIN. If in case you have forgotten your MPIN then you need to click on ‘Forgot Login PIN’ on your iMobile app and follow the instructions.
With ICICI Bank Mobile Banking, you can avail the facility of Pockets with ICICI Bank- a mobile wallet in which you can store a particular share of the money. This amount can be used to pay for online transactions like funds transfer, bill payments, mobile recharge, etc.
| Pockets by ICICI Bank | Features |
| Fund Transfer | Transfer funds to any mobile number or e-mail ID, Whatsapp, within own accounts, other banks. |
| UPI enabled | Transfer funds via UPI using Virtual Payment Address (VPA). Also, use Scan to Pay feature (QR Code at merchant outlet) |
| Shop online & offline | Shop online easily using the Pockets wallet powered by VISA. Add your wallet number under the head “Credit Card” on payments page with CVV and valid-to-date |
| Customer Support | With Live Chat tool, Pockets by ICICI Bank provide you with a way to instant help for all your queries. You can also call or email them for further assistance. |
| Bill Payments & Recharges | Utility Bill Payments, Mobile & DTH Transactions |
| Other Services | Open Savings Account, iWish Deposit online |
| Mera iMobile by ICICI Bank | Features |
| Multiple Languages Support | Mera iMobile supports 12 languages |
| Enquiry | Check Account Balance, view and email detailed statement |
| Fund Transfer | Fund Transfer within own accounts, within bank, other banks, IMPS, NEFT, RTGS, MMID, Manage & Regenerate MMID, Credit Card Payment & Scheduled Transactions |
| Bill Payments & Recharges | Utility Bill Payments, Mobile & DTH Transactions |
| Other Services | Open FD & RD, Block Debit Card, Manage and access Life Insurance & General insurance Policies |
EazyPay is a mobile banking app dedicated to the ICICI Bank Current Account holders, which can be used to collect payments from the customers.
| EazyPay by ICICI Bank | Features |
| Collect Payments | Raise invoice and collect payments from your customers via Unified Payment Interface (UPI), Credit Card, Debit Card, Internet Banking or Pockets Wallet. |
| SMS & Email Alerts | Get SMS & Email alerts of the bill amount, payment confirmation |
| Payment Support | Supports both over the counter transactions (for retail stores and others) and remote transactions (for home delivery and telesales) |
| Eligibility Criteria | Current Account holders are eligible to use EazyPay app |
iBizz is another mobile banking app from ICICI Bank specifically designed to cater current account holders with various banking services.
| iBizz by ICICI Bank | Features |
| Enquire | Check online balances, view and download mini statements for your linked accounts, loan and deposit account details |
| Fund Transfer | Fund Transfer to own accounts in ICICI or other banks and UPI, etc. |
| Additional Features | Pay bills, raise service requests, change MPIN and more |
| Eligibility Criteria | Current Account holders are eligible to use EazyPay app |
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If you want to use the ICICI mobile banking app, then you should first register your mobile number with the bank. Follow these 3 simple steps mentioned below to start using iMobile Pay.
Step 1: Download iMobile Pay
Visit the Google Play Store or Apple App Store to download the iMobile Pay – ICICI Mobile Banking App. You can also send a message “iMobile” to 5676766 to download the link to the app.
Also, you can visit this link to download the iMobile Pay app – http://mobile.icicibank.com/dl from your mobile browser.
Step 2: Activate iMobile Pay
Once you have downloaded the iMobile Pay application, you will be required to activate the app by verifying the mobile number registered and logging in. You will then have to set a 4-digit login PIN of your choice which will be required for every login attempt to your iMobile Pay.
Step 3: Authenticate your account and login
If you have once selected the login option, log in to iMobile Pay app to further use all the services. The first-time users will be required to complete a one-time grid card authentication (using the debit card linked with the account).
Step 1: Download the ICICI Bank app (iMobile Pay) from Google Play Store or iOS App Store for your smartphone and register for the service through your bank
Step 2: Login to iMobile Pay app using your credentials. You can also enable touch ID for further use
Step 3: After successful login, you will be able to check your savings account balance, credit card number and apply for pockets wallet as well
Step 4: After using the app, do not forget to logout from the app
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With ICICI mobile banking service, the customer is entitled to a variety of amenities such as:
SMS Banking- Quick mobile recharges, bill payments, recharge of travel card for Delhi Metro and account-related alerts, etc.
Mobile Money- It is an ‘account on your mobile phone’ feature by ICICI through which the customer’s mobile number transforms into an account. With this, you can deposit money, transfer funds, pay for prepaid recharges, bill payments, retail transactions and cash withdrawal, etc
Call To Settle Payment –You can pay the utility bills, recharge prepaid DTH connections or mobile networks through call
National Unified USSD Platform– NUUP service, as it is popularly known, permits customers to avail various facilities on their personal ICICI account via mobile phone. It does not require an internet connection. Using the NUUP service, the customer can transfer funds, receive a mini statement as well as view account balance
To access WhatsApp Banking services in ICICI Bank, the user needs to save 8640086400 in his/her contact list and send ‘Hi’ from the registered mobile number. The user can also give a missed call or SMS OPTIN to 9542000030 to start a conversation on the WhatsApp messaging platform.
If the user wants to stop receiving alerts on WhatsApp, the user can send an SMS OPTOUT to 9542000030.
Below mentioned are the services offered by ICICI Bank on WhatsApp Banking:
| Check your account balance | Check last three transactions in your account |
| Know your credit card limit and balance | Block/Unblock your card |
| Know about instant loans | Open an InstaSave account |
| Open fixed deposit | Make bill payments |
| Trade services | Track delivery status of your debit card, credit card etc |
| Check nearby ATMs | Check nearby branches |
| Know about the latest news | Browse through articles from your favorite magazine |
| Locate nearby stores for your essentials | Check nearby travel, dining, shopping etc offers |
Note: Fund Transfer is not active on WhatsApp Banking in ICICI Bank. The bank keeps on adding more and more services for the user’s convenience from time to time.
Backup customer care no: 1860-120-7777
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Ans. Visit any ICICI Bank’s ATM to get activate mobile banking on your registered mobile number. You can also visit any nearby ICICI Bank branch for the same. Make sure to carry a valid ID proof when visiting the branch (e.g. Voter’s ID card, PAN card, Aadhaar card and driving licence, etc.)
Ans. Every ICICI Bank customer holding a Savings Account, Demat account, Loan account or Credit Card, can avail the Mobile Banking service. A simple registration process is involved which can be managed without any hassle. Furthermore, you can access the registration process at any of the ICICI Bank ATMs.
Ans. To register you need to download the iMobile app on your smartphone and click on ‘Activate Now’. Select your registered mobile number and set a 4-digit login PIN as per your choice. Enter the details mentioned at the back of your debit card to register.
Ans. To download the ICICI bank mobile banking app you may visit the Google Play store or Apple app or you can SMS iMobile Pay to 5676766 to get the download link. Thirdly, you also can visit http://mobile.icicibank.com/dl from your mobile browser to download the i Mobile app.
Ans. You can change or update your mobile number for the ICICI mobile banking. You need to visit the nearest bank branch for security reasons and provide the personal and account details there to get it updated.
Ans. The bank delivers an instant alert for successful transactions. The precise time for the delivery of an alert depends on the mobile operator network.
Ans. Yes, you can surely access mobile alerts while traveling aboard. For this, do make sure that you have subscribed to the international roaming facility offered by your service provider.
