Banking services are inherent to the financial needs of a customer as one could come to need money or transfer a sum to another person at any given point in time. This is why a system of instruments and procedures were put in place to facilitate the performance of such transactions by a customer, at his own free will. Over time, however, the needs of customers have taken a rise, giving rise to their expectations about the availability of banking services and ease of performing a transaction. This demand has been further supplemented by a sharp rise in the available technology that holds the capacity to make this possible. Eventually, this has given rise to mobile banking, a system of banking facilities which is synonymous with immense ease and convenience of transacting anywhere you are.
Bank of India’s online services
Today, every major banks in India provides the much-needed facility of mobile banking. On the same lines, a bank of India has also come up with its very own Bank of India mobile banking, by the name of ‘Star connect mobile banking service.’ Described as a state of the art facility by the bank itself, this application has been designed and programmed to offer the ease of conducting any banking function on a virtual platform. The major achievement of such mobile banking applications that remains till date is the feature that such banking service can be accessed from any handheld device, at any hour of the day and any day of the year. This means that a customer is not constrained by a weekend holiday or a public holiday or even nightfall, from accessing the functions of banking on his handheld device.
Services that can be availed through mobile banking application
Any mobile banking application is described as a conglomeration of several and AI features of a banking system. Basically, a mobile banking application eliminates the need for a customer to stand in long queues at a bank and obtain any information, which could relate to his bank balance, credit limits or status of a cheque. Now, using a mobile banking application of Bank of India, a customer can get complete information about his banking transaction details, view his account balance, get a mini statement of his account, make self-transfer of funds, conduct third-party transactions, pay bills, received funds from another person, book tickets, apply for a card and much more. All of these services are complete in the sense that all information shall be made available to a customer in a replete manner, and that no information shall be held back, in the name of mobile banking constraints. On a closer look, one would be able to deduce clearly that all of such services are exactly similar to the ones that people used to perform by standing in queues at their bank branch. It is amazing to witness what technology has achieved in such short span of time.
How can a customer get access to a bank of India mobile application?
In order to get access to the mobile application of bank of India, customer can make a request for the same through his bank branch, or he could also register for the same through internet banking facility using his login credentials. One needs to navigate to the option ‘BTM mobile banking’ under the requests menu and enter details of his mobile number, and transaction password. These requests shall be routed to a central system, where they shall be assessed for their validity and shall be approved accordingly.
What are the prerequisites for using the mobile application?
One should possess a handheld device which should have GPS enabled on it. Further, the mobile number which shall be used in the said device should be registered and connected through the customer’s bank account. One should be a retail individual Indian customer in order to be eligible to use the convenience of the mobile banking application. Star Connect mobile banking application can be downloaded for systems running on Android, Blackberry, and iPhone.
Features of Star Connect mobile banking application
Apart from conducting regular NEFT, IMPS, and RTGS, one can also gain access to several reports through the Bank of India mobile banking such as a list of last 5 transactions, transactions history on operative accounts, setting MPIN, display of loan details, locate nearby ATM or bank branch and much more. Using the same mobile number, a customer can also link more than one bank accounts and get access to them through the same application. Remaining features of IMPS and NEFT remain operation through the hours stipulated by the bank in this regard.
How can a customer activate mobile banking on his phone?
Firstly, one needs to download the Bank of India mobile banking on his handheld device if he wishes to make use of banking facilities through his phone. The next step would require the customer to send a one-time SMS from the mobile number registered with the bank in which, he would need to type ‘starotp’ and send the same to 9810558585.
Sending this SMS would generate an OTP, which the customer would be required to enter in the mobile banking application and set hi MPIN (Mobile PIN), which is a four-digit number. This entire procedure is a one-time activity, and subsequent login to the mobile application can be made by entering the MPIN. If one wishes, he can also change such MPIN on any future date.
Is it really beneficial to make use of Star Connect mobile banking application?
With the recent times, many banking procedures have come under the purview of automation. The release of new technology has also allowed many banking procedures to be automated. In this context, it would be rightful to conclude that all such automation is done majorly for the benefit of the customer. It is for the convenience of the customer alone that most banks have launched their mobile banking applications, which would shorten the time that they spend in queues or remove the need for them to waste their day at work and physically come to a bank for any purpose. The power of a bank teller has been unleashed in the form of a simple banking application that does just what you command. Perhaps there is no other way that the whole banking system could get any better. Therefore, without any doubt, it will be safe to conclude that Bank of India mobile banking is a powerful tool that brings the bank itself to a customer. Mobile banking applications are a strong opposition to the earlier days when people used to juggle from bank to another, searching for a bank branch and getting their work done. Saving of time and energy is the grandest benefit of such mobile banking applications.
This further improves the efficiency of the banking staff itself, where people can devote their synergy in attending more complex queries of a customer or handling tasks that have not been automated, such as the deposit of cash in an account.