First Level Escalation
If the customer has a query or a request, he/she can speak to the customer care executive at 1800 572 7777.
If the customer is not satisfied with the response provided by the customer care executive, he/she can write to the company on the provided link.
https://www.indiabullshomeloans.com/contact-us/level-one
Second Level Escalation
If the customer is not satisfied with the response provided at Level 1, he/she can reach out to the Grievance Redressal Officer at the provided link.
https://www.indiabullshomeloans.com/contact-us/grievance-redressal
Third Level Escalation
If the provided response at Level 2 by the Grievance Redressal Officer is not satisfactory and the customer is not happy, one can further escalate the issue to the Nodal Officer of the company as under:
The General Manager, Nodal Officer, Grievance Redressal
Indiabulls Housing Finance Limited
422 B, Udyog Vihar Phase IV,
Sector – 18 Gurugram, Haryana – 122015
Read More : Indiabulls Housing Finance customer care