The use of mobile phones and applications to carry out the banking transaction is called mobile banking. Most banks and credit unions offer mobile banking services to its customers. This enables an account holder to carry out a transaction or keep a record of the funds even while on the go. One can also carry out transactions such as bill payments, transfer funds etc. using their respective bank’s mobile banking app.
The mobile banking application is very user-friendly and convenient to use. This gives customer freedom to take benefit of banking services using their mobile phone. There are several mobile banking applications wherein an account holder can have mobile based conversations with the bank representative in case of any query or doubts.