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Aadhar Card Customer Care Number – Toll Free

Home Aadhaar Card Customer Care

Have queries, complaints, issues relating to your Aadhaar card? Get complete information about UIDAI's toll-free numbers, UIDAI headquarters, greivance redressal. regional contact details and more!

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Language icon हिंदी में पढ़े
Updated: 13-11-2024 10:31:22 AM

UIDAI operates toll-free numbers to communicate with the people. Any person who wants to get his query answered can file a complaint or give a suggestion for improvement by calling the Aadhaar card customer care number 1947 (toll-free) which operates 24×7 all 365 days of the year. Apart from this number, there are grievance redressal units in most of the regional offices of the organisation.

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Aadhaar is one of the most widely used government-approved identification cards that contains both demographic and biometric details of the cardholder. The government is linking a number of schemes and other legal instruments with Aadhaar to prove the authenticity of linked documents. Deadlines have been set up for linking various instruments with Aadhaar. UIDAI has made various provisions for people to avail these services easily. People can contact Aadhaar card customer care phone number/Aadhar card helpline number to get their queries answered. These contact details can also be used to file a complaint or register a grievance.

UIDAI Headquarters

UIDAI is headquartered in New Delhi. People can write to UIDAI directly to get answers to their questions at:

Unique Identification Authority of India
Government of India
Bangla Sahib Road, Behind Kali Mandir,
Gole Market, New Delhi – 110001
Phone: 011-23478653

Regional Contact Numbers

UIDAI has set up a number of regional Aadhar centres to monitor and manage its operations. These centres are stationed in a number of cities spread across the map of India. Most of these centres have a grievance redressal unit where people can call and share their issues to get speedy resolutions. The contact details of these centres are:

Regional Centre Telephone Number Fax E-mail Address
Chandigarh

(For Chandigarh, Himachal Pradesh, Haryana, Punjab & Jammu & Kashmir)

 0172-2711947 0172-2711717 grievancecell.rochd@uidai.net.in SCO 95-98, Ground and Second Floor, Sector 17-B, Chandigarh-160017
New Delhi

(For New Delhi, Madhya Pradesh, Rajasthan & Uttarakhand)

 Grievance Cell: 011-40851426

Reception: 11-40851426

 

 011-40851406 help@uidai.gov.in Ground Floor, Supreme Court Metro Station, Pragati Maidan, New Delhi-110001
Lucknow

(For Lucknow & Uttar Pradesh)

 0522-2304979(Enrolment),
0522-2304978 (SSUP)		 – uidai.lucknow@uidai.net.in UIDAI Regional Office, 03rd Floor,Uttar Pradesh Samaj Kalyan Nirman Nigam Building, TC-46/ V,Vibhuti Khand, Gomti Nagar, Lucknow- 226010
Mumbai

(For Mumbai, Dadar and Nagar Haveli, Daman and Diu, Goa , Maharashtra & Gujarat)

 Grievance Cell Contact No.: 1947

UIDAI RO Mumbai Contact No.: 022-22163492

 

 

 – help@uidai.gov.in UIDAI Regional Office, 7th Floor, MTNL Exchange Building, G.D. Somani Marg, Cuffe Parade, Colaba, Mumbai – 400 005
Ranchi

(For Ranchi, Bihar, Jharkhand, West Bengal)

 Toll-Free No.: 1947

Helpdesk Tel. No.: 9031002292

 

 

 

 –  helpdesk-roranchi@uidai.net.in UIDAI Regional Office, 1st Floor, JIADA Central Office Building Namkum Industrial Area, Near STPI Lowadih, Ranchi – 834010
Hyderabad

(For Hyderabad, Andaman and Nicobar Island, Andhra Pradesh, Odisha, Chhattisgarh & Telangana)

 23739269 – gopalan.rs@uidai.net.in 6th Floor, East Block, Swarna Jayanthi Complex, Beside Matrivanam, Ameerpet Hyderabad-500 038, Telangana State
Guwahati

(For Guwahati, Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Tripura & Sikkim)

 0361-2221819 – helpdesk.roghy@uidai.net.in Block-V, First Floor, HOUSEFED Complex, Beltola-Basistha Road, Dispur, Guwahati – 781 006
Bengaluru

(For Bengaluru, Karnataka, Lakshadweep, Puducherry, Kerala, Lakshadweep & Tamil Nadu)

 080- 22340865 080-22340310 gopalan.rs@uidai.net.in Khanija Bhavan, No. 49, 3rd Floor, South Wing Race Course Road, Bengaluru – 560001
Kolkata

 

 Toll-Free No.: 1947

Phone: 033-22101060

 

 – westbengal.helpdesk@uidai.net.in Ground Floor, Telephone Bhawan, 34, BBD Bag (South), Dalhousie, Kolkata- 700001
Bhopal – – – UIDAI State Bhopal, Ground Floor, BSNL Bhawan, Near Paryawas Bhawan, Arera Hills, Bhopal- 462026, Madhya Pradesh
Patna Toll-Free No. : 1947

Phone: 0612-2545678

 

 – campoffice.patna@uidai.net.in 4th Floor, Lalit Bhawan Bailey Road, Jawaharlal Nehru Marg, Patna, Bihar-800001
Bhubaneswar Toll-Free No.: 1947

Phone: 0674-2914217

 

  – helpodisha-rohyd@uidai.net.in UIDAI State Office Bhubaneswar, 3rd Floor, OCAC Tower, Acharya Vihar, RRL Post Office, Bhubaneswar, Khordha, Odisha-751013
Ahmedabad 079-29911701  – grievanceguj-romum@uidai.net.in UIDAI Gujarat State Office, 4th Floor, Telephone Bhawan, 23, Chimanlal Girdharlal Rd, Sardar Patel Nagar, Ellisbridge, Ahmedabad, Gujarat- 382435
Thiruvananthapuram 0471-2990710  – helpdesk-sokl@uidai.net.in UIDAI State Office Door Sanchar Bhavan PMG Junction Pattom Village Thiruvananthapuram Kerala- 695033

Grievance Redressal

UIDAI has set up an active grievance redressal mechanism. There are a number of channels through which people can file complaints and get them addressed. Some of these are mentioned below:

  • Through toll-free number – People can call 1947 and get their grievances addressed through phone. Alternatively, they can place a call to regional centres and get their issues resolved.
  • By post – People can send their issues addressed through post. They can send a letter to any of the Regional Centres or UIDAI headquarters.
  • By email – People can also share their grievances by e-mailing their complaints to help@uidai.gov.in
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Filing Complaints Online through the Resident Portal

An applicant can file complaints online. The applicant can fill the form at https://myaadhaar.uidai.gov.in/grievance-feedback/en and submit his complaints online to get it addressed in least possible time. The applicant has to fill details such as – personal details, location, complaint details, etc. and submit the form. An update on your request will be provided to you through e-mail or mobile number. Complaints through this mechanism can be filed against:

  • Aadhaar letter/ PVC status
  • Authentication issue
  • Enrollment related
  • Operator/ enrollment agency
  • Portal/ application issue
  • Update related

People can check the status of the Aadhar complaint filed through the resident portal at https://myaadhaar.uidai.gov.in/grievance-feedback-status/en. They simply have to provide the complaint ID/service request number and click on the Submit button after entering the security code.

FAQs on Aadhar Helpline

Q. What is the Aadhaar card customer care toll-free number?

A. The Aadhaar customer service toll-free number is 1947. You can call the number to avail a host of services and suggestions.

Q. How can I contact or make an enquiry regarding my existing Aadhaar card?

A. You have to contact the number from your mobile number registered with Aadhaar and you can enquire about your Aadhaar.

Q. How do I file a complaint regarding Aadhaar card generation?

A. You can file a complaint by visiting the UIDAI’s website and filling the grievance redressal form. You can also write to help@uidai.gov.in to get your issues addressed or call 1947 and report your issues to UIDAI.

Also Know : – [PAN Card Toll-Free Customer Care Number]

Q. What are the charges to know my Aadhar card status via Aadhar card customer care number?

A. You are not required to pay any fee/charges to check your Aadhaar card status when you call up the Aadhaar card customer care number/Aadhar card helpline number.

Q. Is the Aadhar card customer care number only available in Hindi and English?

A. No, there are several regional language options that you can choose from when you call up the Aadhaar card customer care number or Aadhar card enquiry number.

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