Did Not Receive Aadhaar Card? Here’s What to Do

You can get your Aadhaar copy online from either the Aadhar website or mAadhaar, UIDAI’s mobile app:

Aadhaar through the Website

If you have not received Aadhar by post, download e-Aadhaar card from the UIDAI’s website. An e-Aadhaar card is a soft copy of your Aadhaar card. It is acceptable at all places and can be downloaded from UIDAI’s website. To do so, follow these steps:

Step 1: Visit the eAadhaar download page on the UIDAI website

Step 2: Select “Aadhaar Number”, “VID” or “Enrolment ID” as per the data you have. If you do not have either, retrieve them here

Step 3: Fill out the form with details including your Aadhaar number/Enrollment ID/Virtual ID, captcha code and click on “Send OTP” to receive an OTP on your mobile number registered with Aadhaar

Step 4: Choose if you want to receive a masked Aadhaar card and enter the OTP that you receive

Step 5: Click on “Verify & Download” to download your eAadhaar.

You will get your e-Aadhaar in the PDF format, therefore, ensure that you have Adobe Reader installed on your computer; otherwise, you will not be able to open the file. The eAadhaar PDF can be opened by entering the first four letters of your name in capital and your year of birth as password. You can take a printout of the file and use it wherever required. However, validate its digital signature first.

Order Aadhaar PVC Card

Once you get your Aadhaar number, but haven’t received your hardcopy yet, you can order Aadhaar PVC card online. This card contains various security features that would enable you to check for its authenticity. Here’s how to order Aadhaar PVC card online:

Step 1: Visit UIDAI’s website and in the Get Aadhaar section, select the “Order Aadhaar PVC Card” option

Step 2: Login to your Aadhaar account using your registered mobile number and OTP

Step 3: Verfiy your details and click on “Submit”

Step 4: Confirm and make the payment of Rs. 50

Step 5: A Service Request Number (SRN) is generated that can be used to check the delivery status of the Aadhaar PVC Card.

Read in Detail: Aadhaar PVC Card

Carry Aadhaar on Your Mobile

If your Aadhaar has been generated, then you may carry it even on your mobile using mAadhaar mobile application. The app syncs the user’s Aadhaar details such as name, date of birth, gender, residential address, photograph and biometrics. With mAadhaar app, people don’t need to carry physical Aadhaar cards at all times. Also, the app allows users to share their KYC and QR code easily with the service provider. The app is now available for both android and iOS devices.

Read More: How to install and set up mAadhaar on your phone

To download the mAadhaar app, you require Aadhaar number or QR code, which are given on the Aadhaar card. If you have not received Aadhaar card yet, you can get your Aadhaar number through SMS.

To get Aadhaar details through SMS, follow these steps:

Step 1: Visit the website at https://myaadhaar.uidai.gov.in/retrieve-eid-uid

Step 2: Fill out the 28-digit enrolment number given in your acknowledgement slip, your registered mobile number and the security code displayed in the form.

Step 3: Click the “Send One Time Password” button.

Step 4: Enter the OTP that you might have received on your registered mobile number and click the “Submit” button.

After verification, you will receive your Aadhaar details via SMS on your mobile phone.