Punjab & Sind Bank Customer Care Number

Updated: 01-08-2023 04:33:28 AM

Customers can get answers to their queries, give feedback and even register their grievances relating to their Punjab & Sind Bank savings account, personal loan, fixed deposits, etc. They can contact the Punjab & Sind Bank customer care via call, SMS or by giving a missed call. Read on to have detailed insight into Punjab & Sind Bank customer care service.

Punjab & Sind Bank Customer Care Number

Customers can call on Punjab and Sind Bank customer care number given below to get answers to their queries:

1800-419-8300 (All India toll-free number)

Punjab & Sind Bank Missed Call Banking

To make balance enquiries, customers can give a missed call on the below-mentioned number:

7039035156

This is a toll-free number and the accountholder need not pay additional fee for this service.

Punjab & Sind Bank SMS Banking

• For hotlisting/blocking ATM/RuPay Cards, customers need to type the last 4 digits of their card numberor LOST <space> 14 digits account number and send it to  9223815844 from their registered mobile number
• To Debit Freeze Account, customers need to type BLOCK <space> 14 digits account number and send an SMS to 8828837411from their registered mobile number

Punjab & Sind Bank Grievance Redressal

In case the customer is not satisfied with the response provided by the Punjab & Sind Bank customer support, he/she can raise the issue with the bank’s Zonal Manager. A state-wise list of the bank’s zonal officers along with their contact details is given below:

• In case the customer is not satisfied with the response provided by the bank’s Zonal Manager, he/she can raise the issue further to the bank’s Nodal Officer at Head Office designated to deal with Customers’ Complaints/Grievances. The complaint can also be lodged/tracked online by filling up the Online Complaint Form available on the bank’s website. Given below are the names and contact details of the bank’s Nodal Officers for different types of complaints/grievances:

Principal Nodal Officer for Redressal of Complaints

Sh. Kamesh Sethi

Designation: General Manager
Punjab & Sind Bank,
6th Floor, 21, Rajendra Place, New Delhi 110008
Landline: 011-25750491
Email ID: gmhrd@psb.co.in

Nodal Officer for Redressal of Complaints

Sh. Motilal Kotarya

Designation: Asstt. General Manager
Punjab & Sind Bank,
1st Floor, 21, Rajendra Place,
New Delhi -110008
Landline: 011-25728966
Email ID: ho.complaint@psb.co.in

In case of complaints related to Digital Banking (PSB UnIC, Internet Banking, Mobile Banking, UPI, BHIM, etc.) only, the same can be sent to

Grievance Redressal Cell – Digital Banking (PSB UnIC, Internet Banking, Mobile Banking, UPI, BHIM, etc.)

Name: Sh. Sudip Kumar Sahoo
Designation: Asstt. General Manager
Punjab & Sind Bank,
HO Digital Banking Department
B-38/39, Block B, Industrial Area Phase I
Naraina, New Delhi-110028
Telephone No: 011-43044787
Email ID: ho.dbd@psb.co.in

In case of complaints related to Education Loans only, the same can be sent to

GRIEVANCE REDRESSAL CELL – EDUCATION LOANS

Name: Sh T. RAVI KUMAR

Designation: Asstt. General Manager
Punjab & Sind Bank, “Bank House”
H.O. Retail Lending Department
5th Floor, 21, Rajendra Place, New Delhi
Telephone No: 011-25716351
011-25727956
Email ID: ho.retail-lending@psb.co.in

In case of complaints related to Forex only, the same can be sent to: Grievances Redressal Cell – Forex

Grievance Redressal Cell – Forex

Name: Sh. Anil Kumar

Designation: Asstt. General Manager
Punjab & Sind Bank, “Bank House”
H.O. Foreign Exchange Department
4th Floor, 21, Rajendra Place, New Delhi
Telephone No: 011-25850059
Email ID: ho.fex@psb.co.in

In case of complaints related to ATMs only, the same can be sent to:

Grievances Redressal Cell – Atm

Name: Sh. Ram Das Mahant
Designation: Sr. Manager
Punjab & Sind Bank,
H.O. ATM Cell
2nd Floor, Plot No. 151 Sector-44, Institutional Area, Gurugram
Telephone No: 0124-2544106-107
Email ID: atmcell@psb.co.in

In case of complaints related to pension only, the same can be sent to: Grievance Redressal Cell – Pension

Grievance Redressal Cell – Pension

Name: Sh. Shampa Shah

Designation: Chief Manager
Punjab & Sind Bank,
HO. Pension Cell
A25, First Floor Community centre
Jawala Heri, Paschim Vihar, New Post Office, 110063
Telephone No: 011-25281210, 25271585
Email: cppc@psb.co.in

In case of complaints related to Corruption/Bribe etc. same can be sent to:

The Chief Vigilance Officer

Punjab & Sind Bank, “Bank House”
Head Office Vigilance Department,
4th Floor, 21, Rajendra Place,
New Delhi-110008.
Email ID: cvo@psb.co.in
Contact No.: 011-25737321 & 011-25818411.

In case the customer is still not satisfied with the response offered by the bank’s Principal Nodal Officer, he/she can further escalate the issue to any of the following:

• The Banking Ombudsman
• Directorate of Public Grievances, Govt. of India, Cabinet Secretariat, Sansad Marg, New Delhi
• Consumer Forum, under Consumer Protection Act, 1985

FAQs

Q. What is Punjab & Sind Bank savings account customer care number?

Ans. Customers who have queries relating to Punjab & Sind Bank savings account can call on the toll-free number 1800-419-8300.

Q. Who can access Punjab & Sind Bank customer care services?

Ans. Punjab & Sind Bank customer care services can be availed by all categories of account holders including those having a savings account, loans, fixed deposits, etc.

Q. How can customers report a fraudulent transaction in Punjab & Sind Bank?

Ans. To report a fraudulent transaction in Punjab & Sind Bank, customers can call on the bank’s customer care number or visit the nearest bank branch.

Q. Whom should one contact to activate Punjab & Sind Bank mobile banking?

Ans. Customers can register for mobile banking online once their Punjab & Sind Bank savings account is active and running. They can also call on the toll-free number to get answers to their queries relating to Punjab & Sind Bank mobile banking resolved.