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Punjab Gramin Bank Grievance Redressal – Escalation Matrix

Home Punjab Gramin Bank Punjab Gramin Bank Grievance Redressal – Escalation Matrix

Published: 27-04-2023 21:37:01 PM

First Level Escalation

The customer can file his/her complaint by using the following link:

https://pgb.org.in/contact-us/

Second Level Escalation

Customers can contact the nodal officer if the issue remains unresolved at the first level.

Third Level Escalation

Customers can contact/write to the banking ombudsman in case the issue remains unresolved by the bank.

4th Floor, Sector 17 Chandigarh Tel. No. 0172 – 2721109
Fax No. 0172 – 2721880
Email: bochandigarh@rbi.org

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