First Level Escalation
The customer can file his/her complaint by using the following link:
https://pgb.org.in/contact-us/
Second Level Escalation
Customers can contact the nodal officer if the issue remains unresolved at the first level.
Third Level Escalation
Customers can contact/write to the banking ombudsman in case the issue remains unresolved by the bank.
4th Floor, Sector 17 Chandigarh Tel. No. 0172 – 2721109
Fax No. 0172 – 2721880
Email: bochandigarh@rbi.org