Fincare Small Finance Bank Customer Care Toll-free Number, SMS, Email ID

Updated: 23-07-2024 06:18:43 AM

Customers can reach out to the Fincare Small Finance Bank customer care in case they have queries, feedback or complaints relating to savings accounts, personal loans, fixed deposits, etc. Fincare SFB customer care can be contacted via call, email or by filling up the online complaints and grievances form. Read on to learn more about the same.

Fincare Small Finance Bank Customer Care Number (Toll-free)

Customers can call on the Fincare Small Finance Bank customer care number to get answers to their queries, give feedback or file complaints. Fincare SFB customer care toll-free number is given below:

1800 313 313

Fincare Small Finance Bank Customer Care E-mail ID

Customers can also reach out to the Fincare customer care by writing an email. The Fincare Small Finance Bank customer care email id is:

customerservice@fincarebank.com

Fincare Small Finance Bank Complaints and Grievances Form

Customers can also reach out to the Fincare Small Finance Bank customer care by filling up the online Complaints and Grievances form available on the bank website.

Fincare Small Finance Bank Grievance Redressal

• In case customers are not satisfied with the response received from Fincare Small Finance Bank customer care, they can escalate their concern to the bank’s Nodal Officer.
• In case customers are not satisfied with the response offered by the Regional Nodal Officers, they can escalate the issue to the bank’s Principal Nodal officer at:

Principal Nodal Officer: Shreejith Menon
Address:
Fincare Small Finance Bank
5th Floor, Bren Mercury
Kaikondanahalli, Sarjapur Main Road
Bengaluru-560035
Contact No: 080-4250 4444 Extn:433 or 080-42504433
E-mail Address: Shreejith.menon@fincarebank.com

• In case customers are not satisfied with the response provided by the Principal Nodal officer or if the complaint is not resolved at the bank level within a month, they can reach out to the centralised Banking Ombudsman.

Also Read: Fincare Small Finance Bank Grievance Redressal – Escalation Matrix

FAQs

Q. Who can avail Fincare Small Finance Bank customer care services?

Ans. Account holders including those who have savings accounts, fixed deposits, loans, etc. can avail Fincare Small Finance Bank customer care services.

Q. How can a fraudulent transaction be reported by customers in Fincare Small Finance Bank?

Ans. Customers can report a fraudulent transaction in Fincare Small Finance Bank by calling on the Fincare Small Finance Bank customer care number, writing an email, filling up the complaint form or visiting the nearest bank branch

Q. How can I contact Fincare Small Finance Bank customer care head office?

Ans. Customers can contact the Fincare Small Finance Bank customer care head office at:

• Corporate Office:

Fincare Small Finance Bank Ltd.
Floor V, Bren Mercury Kaikondanahalli, Sarjapur Main Road
Bengaluru – 560035
Toll-free Number: 1800 313 313
Email: customerservice@fincarebank.com

• Registered Office:

Fincare Small Finance Bank Ltd.
301-306, Floor III, Abhijeet-V Opp Mayor Bunglow, Law Garden Road, Mithakhali
Ahmedabad- 380006
Toll-free number – 1800 313 313
Email: customerservice@fincarebank.com