First Level Escalation
At the first level, customers can call customer care to lodge their complaints. Customer care for Chaitanya Godavari Grameena Bank can be reached at the following number: 1800 425 6708
Second Level Escalation
If the issue remains unresolved at the first level, customers can reach out to the regional grievance redressal officer at the following link.
Third Level Escalation
If the customer is not satisfied with the resolution at the second level, he/she can write a complaint to the bank’s ombudsman.
4th Floor, Sector 17 Chandigarh Tel. No. 0172 – 2721109
Fax No. 0172 – 2721880
Email : bochandigarh@rbi.org