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How to Change Address in Axis Bank Credit Cards Online

Home Credit Card Axis Bank Credit Card How to Change Address
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Updated: 22-10-2025 10:32:07 AM

In order to maintain a cordial relationship with all its customers, Axis Bank provides promotional offers and loyalty programmes from time to time on popular Axis credit cards. These offers are generally conveyed via email, SMS or posts. To receive the information and updates on time, it is advised that you must keep your personal information like address, email id, contact number etc. updated.

Changing the address for Axis Bank Credit Card is a convenient and hassle-free process. Here we have discussed the various ways in which you can change your address.

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Ways to Update Address in Axis Bank Credit Cards
Documents Required for Address Proof
Frequently Asked Questions (FAQs)

Ways to Update Address in Axis Bank Credit Cards

You can easily change your address in Axis Bank by option for any of the below-mentioned ways-

Internet Banking Mobile App Branch Customer Care

Updating Address via Axis Bank Internet Banking

 Follow the below-mentioned steps to update your address via net banking-

Step 1- Visit the official website of Axis Bank.

Step 2- Log in to the net banking portal using User ID and Password.

Step 3- Click on the ‘Services’ tab and choose the ‘Contact Details’ option.

Step 4- Then under the ‘Update Details’ tab, you will see an option to update PAN and Address.

Step 5- In the newly redirected page, fill in the new ‘Communication Address’. On this page, you can update your new address, city, pin code, state and country.

Step 6- Once you fill in the information, you will have to enter the ‘Netsecure Code’ and confirm the same.

Step 7- Once done, the request will be accepted and processed. You may also be required to upload supporting documents for the same. 

Updating Address via Axis Bank Mobile App

 Follow the below-listed steps to change address using Axis Bank Mobile Application-

Step 1- Log in to the Axis Bank Mobile app by entering your 6-digit code.

Step 2- From the menu, click on the ‘Service & Support’ option.

Step 3- Now click on the ‘Insta Services’ option.

Step 4- Click on ‘Update Contact’ and then click on ‘Update Communication Address / Permanent Address’ option.

Step 5- Enter the new details and agree to the terms and conditions.

Step 6- Upload the required documents.

Updating Address by Visiting Axis Bank Branch

You can visit the nearest Axis Bank branch and follow the below-mentioned steps-

Step 1- Visit the nearest Axis Bank Branch and ask for the Customer Request form.

Step 2- Fill the form and provide self-attested address proof.

Step 3- Your form will be verified by branch officials and further processing will be done.

Updating Address by Contacting Axis Bank Customer Care

 You can also contact the bank’s customer care by calling on the below-mentioned toll-free numbers and request the executive to initiate the process. Dial-1860-419-5555 / 1860-500-5555

Documents Required for Address Proof

Following is the list of documents that are accepted as address proof-

List of Documents

● Passport (valid as on date)

● Driving License

● Voter’s Identity Card

● Job card issued by NREGA duly signed by an officer of the State government

● Aadhaar Card

● PAN Card / Form 60

● Utility Bills like electricity bills, landline bills, gas line etc.

● Property or municipal tax receipt

Frequently Asked Questions (FAQs)

How long does the bank take to update my mailing address?

The bank will take around 7 working days after the receipt of the request and documents have been submitted.

Will the bank send a notification via SMS regarding the change in address?

No, the bank doesn’t send an SMS alert to notify you for the same. However, you can visit the customer’s portal and check the status of your request.

How can I change my Axis Bank credit card address online?

You can change your Axis Bank Credit Card Address online via net banking or mobile banking.

Can rent agreement be used as address proof?

Yes, a rental agreement is a valid address proof for a bank account. A rental agreement can be used for opening new bank account or change communication address

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