SBI Credit Card Customer Care Delhi

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State Bank of India (SBI) is the largest financial Institution in India. It has a wide range of network of more than 24,000 branches across the country. It is a government owned institution with its headquarters in Mumbai.

The State Bank of India offers a comprehensive variety of credit cards to its customer. SBI Credit cards are designed to match all your needs and lifestyle requirements. SBI Credit Card Customer Care Service ensures you a hassle- free customer service experience. SBI Credit Card customer complaint handling in Delhi is extremely transparent and they acknowledge all the complaints adequately to offer convenience to the customer.

SBI 24x7 Credit Card Toll Free Number Delhi
Connect SBI Credit Card Customer Care on Twitter
Approach SBI through SMS
Grievance Redressal

SBI 24x7 Credit Card Toll Free Number Delhi

If you want to get in touch with the credit card customer care department of SBI be it regarding your reward points, credit card blocking or to file any complaints related to credit cards, you can contact on the SBI 24×7 credit card customer care toll-free number: 1800 180 1290. You can also get your queries sorted through the Interactive Voice Response System (IVRS).

SBI credit card customer care numbers for Delhi customers are 011 – 2336 1631, 011 – 2334 5756, and 011 – 2336 1070.

SBI Credit Card Customer Care Numbers City Wise:

CityCustomer Care Numbers
Bangalore080 – 2594 3030
Mumbai022 – 2644 5532, 022 – 2644 5533
Chennai044 – 28214635
Hyderabad040 – 24756925

Connect SBI Credit Card Customer Care on Twitter

You can connect to SBI credit card customer care executives on twitter as well to resolve your queries.

Customer care on TwitterUse @SBICard Connect to reach out to SBI card representatives.

Approach SBI through SMS

If the customer fails to contact SBI credit card customer care Delhi through above mentioned numbers they can get in touch with the team through SMS. Just send HELP to 5676791 from your registered mobile and the executive will get in touch with you shortly to handle your query. If you need a call back, you can SMS PROBLEM to 9212500888 and can expect a call back within 24 hours.

Here’s the list of information you can get through SMS service of SBI:

Kind of information neededSend an SMS to 5676791
Available credit and cash limitAVAIL (space) Last 4 digits of your SBI card
Balance enquiryBAL (space) Last 4 digits of your SBI card
Block your lost or stolen cardBLOCK (space) Last 4 digits of your SBI card
Last payment statusPAYMENT (space) Last 4 digits of your SBI card
Reward point summaryREWARD (space) Last 4 digits of your SBI card
Subscribe to e-statementESTMT (space) Last 4 digits of your SBI card
Request for duplicate statement

DSTMT XXXX MM (Statement Month in MM)

Grievance Redressal

To keep customers happy and to ensure an everlasting relationship with the bank, SBI provides a separate link on their website to monitor all your complaints, grievances and queries.  Their grievance redressal mechanism is prompt in resolving every matter reported with them. They will help you to provide the best possible solutions for your problems. You can contact SBI bank in any of the following ways.

Call SBI Credit Card Customer Care Number

Dial 1860 180 1290, 39 02 02 02 (Prefix local the STD code) or 1800 180 1290 (toll free). Customer care executives are available 8am-8pm from Monday to Saturday.

Write to SBI Customer Service Manager

For credit card related queries you can write on the following address:

Manager- Customer Service

SBI Cards & Payment Services Pvt.Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002 (Haryana) India.

E-mail to SBI Bank

You can also lodge your grievance by sending e-mails. You can e-mail your concern in detail to: feedback@sbicard.com. You must ensure that you write your 16-digit SBI Credit Card number & contact number in the subject line.

If a complaint is not resolved by any of the above channel then you can approach to the Grievance Redressal Officer in Delhi/NCR.

Following are the details:

Mr. Saurabh Gaur

Senior Manager,

DLF Infinity Towers, Tower C,

10th–12th Floor, Block 2, Building 3,

DLF Cyber City, Gurgaon –122002

Haryana, India.

 In case you think that the resolution offered to you is not satisfactory then you can escalate the issue to the Principal Nodal officer appointed by SBI Cards through email/ letter. Principal Nodal officer will review the grievance and will resolve it with the co-ordination with departmental heads.  Delhi/ NCR customers can email and send letter on the following address.

EmailLetter
Prinipalnodalofficer@sbicard.comPrincipal Nodal Officer, SBI Cards PO Bag 28- GPO, New Delhi-110001

If you’re still not satisfied with the response within a month, then you get in touch with the Banking Ombudsman appointed by the Reserve Bank of India.

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