SBI credit card customer care answers to all your queries 24*7, whether you have lost your SBI credit card, have issues regarding your credit card statement or have queries regarding your accumulated reward points. SBI credit card holders can get in touch with the SBI credit card customer care service through call, SMS, e-mail, postal address and even via social media platforms. Customer can save their time and energy by getting their queries resolved over a call or email. With SBI Credit Card Customer Care Service, you can make the most out of your credit card, without any hassles. In order to register your queries, grievances or feedbacks, cardholders can use the following modes of communication.
SBI Credit Card Customer Care Number:
1860 180 1290
39 02 02 02(Prefix local the STD code)
1800 180 1290 (toll free)
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SBI credit card holders can refer to the table mentioned below for queries related to their SBI banking in their specific state.
|Bangalore||080 - 2594 3030|
|Hyderabad||040 – 24756925|
|Chennai||044 - 2821 4635|
022 - 2644 5532
022 - 2644 5533
011 - 2336 1631
011 - 2334 5756
011 - 2336 1070
The customer care executives are available from 8 a.m. to 8 p.m. from Monday to Saturday (not available on public holidays.
If SBI credit card holders don’t wish to call the customer care to get their queries resolved then they can also just send a SMS to SBI CARDs from their registered mobile number. SBI credit card customer care representatives would call them within sometime. Customers can also send a SMS to view the account information.
To get a call back from the customer care representative, send a SMS by typing “HELP” at 5676791
To get the credit card account information, send a SMS by typing “PROBLEM” to 92125 00888. Customer care executives would call you within 48 hours.
SBI credit card holders can mail their concerns, grievances or feedbacks to the credit card customer care executives to get their queries resolved in no time.
email@example.com OR firstname.lastname@example.org
If a customer is not satisfied with the response or solution given by the customer care executives through the above mentioned modes of communication, then you can also escalate your query to our grievance redressal officer or nodal officer by mailing it to the SBI postal address.
Grievance Redressal Officer
Mr. Saurabh Gaur, Senior Manager
DLF Infinity Towers, Tower C,
10th–12th Floor, Block 2, Building 3,
DLF Cyber City, Gurgaon –122002 (Haryana) India
In case, you have any query regarding other products of SBI Bank, check below: