How to Redeem HSBC Credit Card Reward Points?

How to redeem HSBC credit card reward points?

One can redeem their credit card reward points for a wide range of products; vouchers, etc. Follow the below-mentioned steps for the same:

Online

Internet Banking

• Step 1: Go to HSBC credit card Rewards catalogue Page. Click here for the same
• Step 2: Select the category for which you want to redeem points
• Step 3: Provide the quantity of the item that needs to be purchased
• Step 4: Click on ‘Add Selections to Cart’
• Step 5: Click on ‘View Cart’
• Step 6: Finally, click on ‘Redeem Now’
• Step 7: Log in to complete the transaction

The item will be delivered to the communication address provided to the bank. The vouchers will be delivered to the email address and mobile number registered with the bank.

Offline

By Post:

Alternatively, you can send the reward form by post. You can  download the form from the bank website and mail it to-

HSBC Card Products Division,

Post Bag Number 5080, Chennai – 600 028

Customer Care:

To redeem HSBC credit card reward points, you can call the customer care number of the bank. Click here to know more.

How to convert reward points into Airmiles/Loyalty Points?

Only HSBC Premier Mastercard Credit Cardholders can redeem their reward points from Jet Airways, Singapore Airlines and British Airways for Airmiles. The miles can be redeemed through Phone Banking only. The number for HSBC Premier is:

1800 266 3456

1800 103 4722

Overseas users can call on the following number:

040-67173406

080-49089636

HSBC provides varied options through which users can redeem their reward points. The categories through which users can redeem the reward points are:

• Annual Fees – Customers can pay their outstanding bill amount through reward points
• Gifts – HSBC Bank provides lots of merchandise on which users can spend their points
• Gift Vouchers – Cardholders can redeem their points on a wide variety of vouchers from top brands
• Charities – Users can make a contribution to the charity of their choice
• Premier – Under Premier category customers can purchase vouchers from a wide selection
• Green Rewards

How are the reward points calculated?

Reward points are offered for purchases made on HSBC credit cards. Users earn a certain number of reward points depending upon the value of the transaction made. Reward points have a validity of 2 years for Gold, Smart Value Card and Classic Credit Cardholders. Reward points have a validity of 3 years for Platinum and Premier Credit Card holders. Reward points are earned on purchases made on add-on credit cards as well.

How to check your reward points?

Customers can use any of the following ways to check their credit card reward points

• Phone banking facility: Call HSBC customer care number on 1860 108 7788
• Internet Banking: Customers can log in to their internet banking portal to check their reward points
• Credit card monthly statements: The credit card statement will show the number of earned reward points

How to redeem HSBC credit card reward points online and offline?

There are multiple ways to redeem HSBC credit card reward points. Read more about redeeming credit card reward points.

Do customers have to enrol in a reward programme?

Customers are automatically enrolled in a reward program after credit card application is approved.

Can one transfer their reward points to another card holder?

No, one cannot transfer their reward points to another cardholder. However, customers are allowed to combine reward points from all the add-on cards linked with the primary card.

Can one make donations to a charity with their reward points?

Yes, users can make donations to a charity with their reward points. The donation can be in multiples of Rs. 500 only. The charities on which reward points can be spent are; SOS children, Magic Bus and Worldwide Fund for Nature – India.