How to Activate Standard Chartered Bank Credit Card

Customers can generate their credit card PIN through net banking, the steps are:

• Login to your Standard Chartered Online Banking account
• Click on “Help & Services”
• Hover on “Card Management” and click on “Credit Card PIN Change”
• Instructions will come up on the screen to guide you in generating the PIN

Standard Chartered Bank has launched SC Mobile which offers mobile banking services to customers. The following steps will help the customer in activating their Standard Chartered Credit Card:

• Log in to the SCB online portal using the Username and Password
• Go to “Help & Services”
• Select “Credit Card PIN Change” under “Card Management” option

Follow the on screen steps to successfully create a new PIN

Standard Chartered Bank credit card users can generate their credit card PIN by calling on customer support cell of the bank. The city wise customer care number can be found on this link. Call on the appropriate number and follow the Interactive Voice Response (IVR) to generate credit card PIN.

What is the process to recover a PIN if one has forgotten it?
You will have to set a new PIN. The above laid steps can be used to change the PIN as well. The customer can also visit the bank branch or call on the customer care cell to change the PIN.

What is the waiting period after the activation of the card before it can be used for any kind of transaction or withdrawals?
Once you have activated your card and have received a confirmation for the same from the bank you can use it immediately to make any transaction. There is no waiting period.

What is the Standard Chartered Bank helpline number that residents of Delhi-NCR, can call on to activate/register their SCB Credit Card?
Standard Chartered Bank Helpline number for Gurgaon and Noida customers is 66014444; for Customers based in Delhi the numbers are 6601 4444/ 3940 4444.

What is TPIN in Standard Chartered Credit Card and why is it important?
TPIN is the Telephone Personal Identification Number or your electronic signature. It is your identification for Phone Banking services and should be kept confidential to avoid any kind of frauds or discrepancies. If you have any doubts regarding the confidentiality of your TPIN, you should change it with immediate effect.

I have received an alert on my phone for a transaction I have not done. What should I do now?
In the case of an unauthorised transaction the first thing you need to do is block the card. Afterwards, inform the bank about the incident.