Indusind Bank Credit Card Customer Care Number

IndusInd Bank provides the service of  IndusAlerts, through which you can check your available credit limit, current reward points, last statement details such as total amount due, minimum amount, payment due date, block your credit card, request for an IVR OTP and the latest statement by email through SMS. Given below are the SMS codes that you need to type along with the last 4-digits of your credit card.

Type of Service	SMS to be sent to 5676757
Total Amount Due, Minimum Amount Due and Payment Due Date as per the last generated statement	STMT (space) XXXX
Available Credit Limit	BALE (space) XXXX
Till date reward points	RBALE (space) XXXX
Your latest statement by email	ESMT (space) XXXX
Block your Credit Card	BLOCK (space) XXXX
IVR OTP for your Primary Credit Card	OTPC (space) XXXX

Note: XXXX is the last four digits of your credit card number.

You can directly email to IndusInd Bank customer care email ID to get all your issues resolved. The list of email addresses are mentioned below for the existing customers and the new customers:

Product	Email Address
For Existing Customers
Indulge Credit Card	Indulge.care@indusind.com
Pinnacle / Legend / Signature / Club Vistara/Intermiles Voyage/	Priority.care@indusind.com
Pioneer/ Pioneer Heritage Credit Cards	Pioneer@indusind.com
Platinum Select /Platinum Aura Edge/Platinum Aura Edge Govt Card/NEXXT	Premium.care@indusind.com
Celesta Credit Card	celesta.care@indusind.com
For New Customers
All Credit Cards	Premium.care@indusind.com

If IndusInd Bank’s branch/customer care executive fails to resolve your issue within 7 working days, you can escalate the same to the regional heads via Head – Customer Care through the following ways:

• Through E-mail: You can also drop an email to IndusInd Bank. You will get an acknowledgement email for the same as well. The email address is head.cardservices@indusind.com.
• Through Call: You can call up IndusInd Bank on 1860-267-7777 to register your complaint to the card services- Head
• Through Letter: You can simply drop a mail to the bank as well if you want to have a written correspondence with the bank the address is:
  Mr. Pratap Pillai
  Head – Cards Services
  Naurang Square, Plot No A4, 2nd Floor,
  Cross Road B,
  Andheri – East, Mumbai-400 093

If you are still not satisfied by the resolution provided by the Head of Card Services, or if you did not get a reply from them within 7 working days you can contact the  Principal Nodal Officer through the following ways:

• Through e-mail: The email address of the Principal Nodal Officer is nodal.officer@indusind.com
• Through Call: The number for the office of Principal Nodal Officer is (022) 66412478
• Through Fax: You can fax your complaint directly to the office of Principal Nodal Officer; the number is (022) 6641 2318
• Through Mail: You can drop a letter directly to the Principal Nodal Officer; the address is:
  Mr. Rakesh Ranjan
  Executive Vice President & Principal Nodal Officer
  IndusInd Bank Ltd. 2nd Floor, Building No.7,
  Solitaire Corporate Park Chakala,
  Andheri (E), Mumbai- 400093

Q. What are the steps for IndusInd Bank Credit Card login?

IndusInd Bank Credit Card login for the customers who already have IndusInd Bank Account can be done through below mentioned steps:

• Go to IndusInd website by clicking here
• Click on Login
• Click on Continue to IndusNet
• Enter User Name and Password to log in to IndusNet account
• Select ‘Service Request’ and click on Sign in
• Click on “Link Your Credit Card”
• Fill in the details such as credit card number, CVV (3-digit number at the back of the card), expiry date of credit card, date of birth

If you don’t have an account with IndusInd Bank, click here for more details.

Q. How can I make IndusInd Bank Credit Card payment?

IndusInd Bank Credit Card payment can be done both online as well as offline. If you wish to pay your bill online, you can do it through internet banking, mobile banking, NEFT, etc. However, if you wish to make card payment offline through cash or cheque, you need to visit the nearest IndusInd Bank branch.

Q. How can I check IndusInd Bank Credit Card application status?

You can check IndusInd Bank credit card status through bank’s official website. All you need to do is follow the below-mentioned simple steps:

• Click on ‘Track Application Status’ on the website
• Enter your application ID and registered mobile number
• After entering the required details, your application status will be shown on the screen

Q. What is the minimum credit card limit of IndusInd Bank Credit Card?

The minimum credit limit of IndusInd Bank varies from card to card. The banks sets the credit limit based on various factors such as your eligibility, income and other factors. However, you will get to know your credit limit only after you apply for any of the cards.

Q. What is the annual fee of IndusInd Bank Credit Card?

The bank offers various types of credit cards to its customers. However, the annual fee varies from card to card.