Axis Bank Credit Card Customer Care Number

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Axis Bank customer care takes care of the queries and problems of its customers round the clock through phone, email and post. Axis Bank credit card section provides a number of modes of communication where the customers can get their queries resolved or submit their grievances or feedbacks for better services.  Whether you have a question related to your credit card statement or report for your lost/stolen credit card, you can anytime approach Axis Bank Customer Care. Axis Bank customer care is available 24×7 for corporate, retail and NRI banking. If the cardholder is not satisfied with the solution provided by the Axis Bank customer care executives, then they can also escalate their issues to the nodal officer, customer care officer or banking Ombudsman. In case the resolution is not satisfactory, you can escalate the issue to the nodal officer, principal nodal officer, and then the Banking Ombudsman.

Axis Bank Credit Card Customer Care Numbers
Axis Bank Credit Card Customer Care Numbers

Axis Bank credit card customer care provides Toll Free customer care number to its customers for getting instant solutions of their credit card related problems. Customers can contact on the following numbers to report about their lost/stolen/misplaced credit card, to know your account balance, to get a mini statement, etc. You can call the following numbers to find out your account balance or get a mini statement. This information will be sent to you via SMS on your registered mobile number.

Balance Enquiry: 1800 419 5959

Mini Statement: 1800 419 6969, 1800103557

Agri and Cultural: 18002095577

Customers can also choose their favourable language for getting a solution. In order to dial the following numbers toll-free

Balance Enquiry: 18004195858

Mini Statement: 18004196868

To report lost debit card, card holder can call on: 022-67987700

Axis Bank Credit Card SMS Customer Service Number
Axis Bank Credit Card SMS Customer Service Number

SMS banking helps the cardholders to get your balance or mini statement by just sending a SMS to 5676782. No SMS charges are applicable.

Axis Bank Customer Care Email ID: Axis Bank credit card holders can send an email through by to bank’s customer care by submitting their queries on the complaint form on the Axis Bank website. Customers should mention their registered email ID for sending emails regarding their credit card related grievances. Cardholders can also alternatively contact the Axis Bank customer care by sending an email on customer.services@axisbank.com

Axis Bank NRI Credit Card Customer Care Toll Free Numbers
Axis Bank NRI Credit Card Customer Care Toll Free Numbers

USA
1855 205 5577

Saudi Arabia
800 850 0000

UK
0808 178 5040

UAE
8000 3570 3218

Singapore
800 1206 355

Qatar
00 800 100 348

Canada
1855 436 0726

Bahrain
800 11 300

Australia
1800 153 861

(Non - Toll Free)
+91 40 67174100

Axis Bank Nodal Officer Contact

If the cardholder is not satisfied with the solution of their grievances, then he/she can contact the Axis Bank Nodal Officer, Mr. Ashok Ramakrishnan to escalate the issue. Download the grievance form available on the bank’s website and send it on the address given below.

Mr. Ashok Ramakrishnan
Nodal Officer Grievance Redressal,
Axis Bank Ltd. NPC1, 5th Floor, “Gigaplex”,
Plot No. I.T.5, MIDC,
Airoli Knowledge Park, Airoli,
Navi Mumbai - 400 708.

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