Standard Chartered Credit Card Customer Care Number

You can also use Standard Chartered SMS service to check information relating to your Standard Chartered Credit Card such as Standard Chartered Credit Card limit, Standard Chartered Credit Card Payment, Balance Check and more. All you need to do is simply send an SMS from your registered mobile number to avail these services.

You can get in touch with Standard Chartered Bank through email as well. You can write an email addressed to customer.care@sc.com or Priority.Banking@sc.com. The customer care cell of Standard Chartered Bank will address your issue.

Level 1

If for any reason you are not satisfied with the resolution provided by Standard Chartered customer care cell, you can always escalate your issue by complaining to Standard Chartered customer grievance redressal cell to start the process. There are various ways you can start the process, these are:

• Calling on the phone banking number

• Through Email: Alternatively you can write an email addressed to customer.care@sc.com, in the email mention your name, address, contact number, and complaint details. You will get a confirmation email on successful reception of your email.

• Through Mail:You can also write a letter directly to Standard Chartered Bank’s customer care unit. Remember to mention your name, address, contact number, and complaint details. The address is:Standard Chartered Bank,
  Customer Care Unit,
  19, Rajaji Salai,
  Chennai – 600 001

Level 2

If you are not satisfied with the resolution provided by the first level Grievance Redressal, you can write to Head.Service@sc.com. You will get a response within 5 working day.

Level 3

If you are not satisfied with the resolution provided by Standard Chartered Bank’s Head of Service, you can escalate your issue and get in touch with the head of customer care at Standard Chartered Bank or contact Principal Nodal Officer. The complaint will be responded within 5 working days.

You can drop a letter to the principal nodal officer at the following address;

Ms. Jigna Chandarana
Principal Nodal Officer
Standard Chartered Bank
Customer Care Unit
19, Rajaji Salai
Chennai – 600 001

Q. What are the steps for Standard Chartered Credit Card login?

The steps for Standard Chartered Credit Card login are-

• Click here to go to Standard Chartered Credit Card webpage
• Hover over Login button and then click on Online Banking Login
• Click on Continue to Login
• Provide Username and Password
• Click on Login

You can either register themselves for logging in to their account or can use Instant Registration option to log in to the credit card account.

Q.What are modes of Standard Chartered Credit Card Payment?

The modes for Standard Chartered Credit Card bill payment can be made through mobile banking, net banking, UPI, etc.

Q.How can I apply for a Standard Chartered Bank Credit Card?

To apply for a Standard Chartered Credit Card both online and offline. To apply it online, you need to visit the official website of Standard Chartered and to apply it offline, you can visit the nearest bank branch.

Q. What is the eligibility criteria for Standard Chartered Bank Credit Card?

The eligibility criteria for Standard Chartered Credit Card is-

Age:

• Salaried individuals should fall in the age group of 18-62 years
• Self-employed individuals must be between 18-67 years

Income Requirement:

• The minimum income requirement varies from card to card

Q.How to check the application status of Standard Chartered Bank Credit Card?

To check the application status of Standard Chartered Credit Card, you need to visit the application application status page on the bank website and then you need to enter the reference number and your registered mobile number.

Q. What is the annual fee of Standard Chartered Bank Credit Card?

Standard Chartered offers various types of credit cards to its customers. However, the annual fee varies from card to card.