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Kotak Credit Card Customer Care Pune

Home Kotak Mahindra Bank Kotak Credit Card Customer Care Pune
Updated: 11-11-2024 11:11:36 AM

Please Note: Kotak Mahindra Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.

Kotak Mahindra’s one of the most important product is credit card. It offers a wide range of credit cards such as Royale Signature Card, Privy League Signature Card, NRI Royale Card, Delight Platinum Card, League Platinum Card, etc. Bank has a very dedicated customer care department to tackle the issues of all the customers. Give below are the numbers to reach to the customer care executives for any credit card related grievances.

Kotak Mahindra Credit Card Toll-Free Number 1860 266 2666

Kotak Mahindra credit card number for Chennai users is given below:

Pune 6521 6022
Kotak Mahindra Credit Card Customer Care City Wise
Kotak Mahindra Bank Credit Card Customer Care- International Toll-Free Numbers

Kotak Mahindra Credit Card Customer Care City Wise

City Customer Care Number
Ahmedabad 6600 6022
Ahmedabad 6600 6022y
Hyderabad 6600 6022
Jalandhar 95161 6500 6022
Indore 01166006022
Chandigarh 0161 6500 6022
Chennai 6600 6022
Kochi 0422 6600 6022
Kolkata 6550 6022
Surat 6600 6022
Gurgaon 9511 6600 6022
Jaipur 6536 022
Kanpur 011 6600 602
Kottayam 0422 6600 6022
New Delhi 6600 6022
Ludhiana 65006022
Lucknow 011 6600 6022
Jaipur 6536 022
Varanasi 011 6600 6022
Pune 6521 6022
Bangalore 6600 6022
Noida 9511 6600 6022
Rajkot 6600 6022
Mumbai 6600 6022

Kotak Mahindra Bank Credit Card Customer Care- International Toll-Free Numbers

If the customers are located outside India, there are helpline numbers to get their queries resolved.  NRI’s can contact the bank 24×7 using the helpline number.  Given below is the list of toll-free numbers for the NRI users of different countries:

Abroad Helpline Number (Chargeable) +91 22 6600 6022

 

Kotak Mahindra Credit Card Customer Care Numbers Country Wise

Country Numbers
USA 1855 365 6767
SINGAPORE 8001013054
HONG KONG 00180044990000
U. K. 0080044990000
CANADA 18557684020
AUSTRALIA 001180044990000

Serving the customer in the best possible way is the main concern of Kotak Mahindra Bank. They aim at providing the solutions to all the queries of their customers. There are various channels to put your concern forward. If a custom is not satisfied with the resolution provided at the various channels then the customer can escalate the issue to the higher level.

Following levels are:

Level 1 – If you have any unresolved query, you can reach the customer care department through the inbox section on net banking or by calling the customer care department. If you don’t get the reply within 7 working days then you can escalate the matter.

Level 2 – In the case of an unsatisfactory reply, you can contact the grievance redressal officer. The matter will be escalated with the help of your previous service request number.

Level 3– If the response provided at the above level within 5 working days is not satisfactory then you can write to the Nodal Officer by filling the online form available on the website. You can further escalate the issue to the Principal Nodal Officer.

Alternativley, you can also forward the matter to the Banking Ombudsman appointed for your area.

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