ICICI Bank (Industrial Credit and Investment Corporation of India) is one of the largest Banks in India. Its customer care system is appreciated by customers for being prompt and covering all kinds of customer complaints with ease. They are available 24×7 to resolve the problems of the customers. Whether you have lost your ICICI credit card or have a question related to your last statement, you can reach out to them by calling on their toll free number or general enquiry number.
ICICI Bank Credit Card Customer Care Number Bangalore
ICICI Bank provides 24x7assistance to the credit card customers by attending them through Phone calls. You can call the customer care department on the toll-free number anytime to lodge your complaint or any sort of query related to the credit card. Customer care toll-free number is given below:
|Credit card toll-free number||1800-103-8181|
Bangalore users of ICICI credit card can get all their queries answered by calling on the following number:
|Bangalore||08033667777 / 08044455000|
ICICI Bank Customer Care Numbers for Retail Customers
Customer Helpline numbers for retail customers are given below. These helplines are available city wise and as well as state wise.
ICICI Bank State-wise Phone Banking Numbers
|State||ICICI Customer Care Number|
|Jammu & Kashmir||9018667777|
ICICI Bank City-wise Phone Banking Number
|City||ICICI Customer Care Number|
ICICI Credit Card Customer Care E-mail ID
You can mention your query or complaint in an e-mail. Drop a mail to ICICI at the following e-mail address. Customer must include the brief description of their complaint along with the KYC details.
ICICI Credit Card Customer Care Postal Address
Customers can also write their grievance to ICICI bank’s Customer Care department via post to the following postal address:
|Postal Address||ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad. Pin Code: 500032.|
ICICI Grievance Redressal Mechanism
If the customer is not satisfied with the resolution provided by the above mentioned channels, then the matter can be escalated by writing to the ICICI’s head of phone banking. You can contact the head by downloading the Grievance redressal form from the website. Fill it and submit it at the address given below either in person or through mail:
Head of Phone Banking,
ICICI Bank Ltd.,
Phone Banking Center,
ICICI Bank Tower,
Alternatively, you can also forward the matter to the Banking Ombudsman appointed for your area.
*Annual Fee may vary depending on the credit card you are eligible for.