HSBC Credit Card Reward Points: How to Earn & Redeem

No doubt, the reward points let you maximize your benefits by redeeming them against numerous options. However, a few of the things that you must keep in mind regarding the HSBC credit card reward points redemption are as follows:

• HSBC rewards program is open to all HSBC primary credit cardholders, excluding corporate cardholders
• You are eligible for the program only as long as your credit card accounts and all linked accounts are valid and in good standing, i.e. there is no amount overdue
• You cannot transfer reward points to another credit card. You can, however, combine reward points of multiple HSBC credit cards at the time of redemption.
• Reward points can only be redeemed against annual fees, gift vouchers, gifts, charities and airline miles by the primary cardholder only
• Reward points cannot be exchanged for cash or credit or used to obtain cash advances, or used against payments of any charges

You can check the reward points earned on your HSBC credit card through both online and offline modes. Here are the details regarding how to check HSBC credit card reward points:

• Log in to the net banking portal using your credentials. Look out for the “Reward Points” section to check your reward points balance & other details.
• You can also check the details regarding reward points through the monthly statement that is sent by the bank to your registered email address. The statement contains information like reward points balance, expiry date, etc.

You can redeem the earned reward points through online method or by calling the HSBC credit card customer care. The reward points can be redeemed against gift vouchers of top brands, gift cards or products available under the rewards catalogue. Here are the details regarding how to redeem HSBC credit card reward points.

HSBC Credit Card Reward Points Redemption Online

You can redeem the accumulated HSBC credit card reward points online through the rewards portal of the bank. All you need to do is log in to the portal and choose the required option as per your convenience. Follow the below-mentioned steps to do the same:

Step 1: Visit the official website of HSBC credit card reward points catalogue.

Step 2: Select the variant of your credit card to check the available offers.

Step 3: Choose the desired option against which you want to redeem your reward points.

Step 4: Log in using your internet banking ID and password.

Step 5: After logging in, add the item to your card and make a payment using your reward points.

Step 6: You will receive a confirmation message on your registered mobile number regarding the reward points redemption.

The ordered item will be delivered to the communication address provided to the bank. The vouchers will be delivered to the email address and mobile number registered with the bank.

Note: Apart from the rewards catalogue, you can also redeem the reward points against the airline miles and hotel rewards, including Taj Inner Circle Points. However, at present, these options are not available for online redemption.

Suggested: 7 Strategies to Optimize Your Credit Card Reward Points

HSBC Credit Card Reward Points Redemption Offline

The bank also allows you to redeem your credit card reward points offline either by contacting the customer care or through post. Here are the details regarding the offline redemption of accumulated reward points:

Customer Care: You can contact the HSBC credit card customer care and ask the representative about the redemption process. The representative will guide you regarding the application process and help you in redeeming the reward points.

Through Post: Alternatively, you can also submit a duly filled rewards redemption form to redeem the reward points against the desired option. You are required to send the form to the below address:

HSBC Card Products Division,
Post Bag Number 5080, Chennai – 600 028

Apart from the rewards catalogue, you can also redeem the reward points against the airline miles and hotel rewards, including Taj Inner Circle Points. However, at present, these options are not available for online redemption.

HSBC provides varied options against which you can redeem your accumulated reward points. The categories that are available under the HSBC credit card rewards catalogue are as follows:

Note: Rewards catalogue is updated by the bank from time to time, so you must check the latest catalogue on the bank’s website.

Q. What are the charges incurred by the bank on the redemption of HSBC credit card reward points?

A. The bank charges a reward redemption fee of Rs. 50 for every redemption that is made on your credit card. However, the redemption fee is not applicable on certain premium credit cards offered by the bank.

Q. How can I view the status of the order placed through HSBC credit card reward points catalogue?

A. To view the status of your orders, you are required to log in to the rewards catalogue and select order history under “My Account”. By clicking on the specified order, you can check the details and status of your previous orders. You must note that in order to log in to the rewards portal, you must have your internet ID and password with you.

Q. What is the HSBC credit card reward points value in rupees?

A. The value of the reward points varies as per the variant of your HSBC credit card. Every card has a unique rewards program that comes with a different reward value. Therefore, it is important to read all the terms and conditions related to your credit card in order to maximize your benefits.

Q. Who is eligible for HSBC credit card rewards program?

A. All credit cardholders who have an activated HSBC credit card, are eligible for the rewards program. Once you activate your credit card, you will be automatically enrolled to the rewards program and you are not required to register separately for that. You will be a member of the program as long as your credit card is active.

Q. What is the validity of HSBC credit card reward points?

A. The validity of reward points earned via Smart Value Credit Card is two years and the same for Platinum Credit Card is three years. That means if the reward points on your card have a validity of 2 years, then the points earned on 10 Jan 2019, will be valid till 10 Jan 2021. After this date, the reward points will become null and you won’t be able to redeem them.