HSBC Bank has the dedicated team of customer care employees who serve the customers in the best possible way. They are always ready to assist its customers and provide them with the resolutions for their problems. It has provided various channels to communicate to customer care department for different issues faced by the customers and for the support if any needed. They offer a combination of IVR and agent supported services depending on the type of transaction.
HSBC Credit Card Customer Care Toll-Free Number
Customers can contact the team of customer care representative anytime from the comfort of their home by just calling on the toll-free number provided by the bank. All IVR transactions are available 24×7 and Agent assisted services are available on all days. Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days. The toll-free number is given below:
| 24×7 Active Toll-free Number | 1860 108 7788 or 1860 500 2277 |
All Kolkata users of HDFC Credit Cards can contact on the following toll-free number:
| Kolkata | 22438686 |
HSBC Credit Card Customer Care Numbers City Wise:
| City | HSBC Customer Care Number |
| Kolkata | 22438686 |
| Jaipur | 9928037373 |
| Bangalore | 25589696 |
| Chandigarh | 9876927373 |
| Lucknow | 9935097373 |
| Gurgaon | 9910797373 |
| Coimbatore | 9894477373 |
| Patna | 9931397373 |
| Raipur | 9893277373 |
| New Delhi | 23739696 / 9910797373 |
| Ahmedabad | 9898377373 |
| Pune | 66028686 / 9860107373 |
| Surat | 9898377373 |
| Visakhapatnam | 9849677373 |
| Trivandrum | 9895477373 |
| Hyderabad | 23358787 / 9849677373 |
| Chennai | 43419696 / 9894477373 |
| Mumbai | 66800001 / 9860107373 |
HSBC Bank Credit Card Customer Care- International Customers
NRI Customers can directly walk in the overseas branches of HSBC bank to lodge their complaints. Contact details are provided below-
| Country | Banking Related Queries |
| Australia | 1300 787 414 |
| Hong Kong | 852 2822 3986 or 852 2822 2767 |
| Canada | 1877 NRI HSBC (1877 674 4722) |
| Singapore | 65 6533 5462 |
| United Kingdom | 080 03285902 / 080 00851264 / 080 03893587 |
| Saudi Arabia | 9661 276 4163 |
| United States of America | 1877 NRI HSBC /1877 674 4722 |
| United Arab Emirates | 800 4393 |
| Qatar | 974 4432 8325 |
Write to HSBC
Customers can also contact the Customer care department by writing their query on the following address:
The Manager,
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai – 600086
Connect HSBC Credit Card Customer Care on Twitter
You can connect to HSBC credit card customer care executives on twitter to resolve your queries.
| Customer care on Twitter | Use @HSBC_IN Connect to reach out to HSBC card representatives. |
Locate HSBC Bank
Customers can personally get in touch with the bank. There’s a comprehensive list of numbers and address provided on the bank’s website. Following is the branch address of Kolkata:
Branch Name – Kolkata
3rd floor, 31, Binoy Badal Dinesh Bag S,
Lal Dighi, BBD Bagh,
Kolkata, West Bengal 700001
Please Note: HSBC Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.