HSBC handles customers very efficiently by providing them all the information they require and answering all their questions. HSBC provides credit card customers with 24×7 customer care department that assist dedicatedly. Whether your question is regarding the rewards loaded in your card or about the last credit card statement, you can turn to the customer service center at the credit card toll free number or general enquiry number to get all your queries answered.
HSBC Credit Card Customer Care Toll-Free Number
Customers can file their complaints and can clear their doubts by directly talking to the customer care representatives. To contact the customer care department, call on the toll-free number provided by the bank. Toll-free numbers is active 24×7 on all days. Given below is the toll-free number:
| Toll-Free Number | 1860 108 7788 or 1860 500 2277 |
All Gurgaon users of HSBC bank credit card can call on the following number:
| Gurgaon | 9910797373 |
Here we are providing the customer care numbers city wise:
| City | HSBC Customer Care Number |
| Kolkata | 22438686 |
| Jaipur | 9928037373 |
| Bangalore | 25589696 |
| Chandigarh | 9876927373 |
| Lucknow | 9935097373 |
| Gurgaon | 9910797373 |
| Coimbatore | 9894477373 |
| Patna | 9931397373 |
| Raipur | 9893277373 |
| New Delhi | 23739696 / 9910797373 |
| Ahmedabad | 9898377373 |
| Pune | 66028686 / 9860107373 |
| Surat | 9898377373 |
| Visakhapatnam | 9849677373 |
| Trivandrum | 9895477373 |
| Hyderabad | 23358787 / 9849677373 |
| Chennai | 43419696 / 9894477373 |
| Mumbai | 66800001 / 9860107373 |
HSBC Bank Credit Card Customer Care- International Toll-Free Numbers
In case the customers are settled outside India, there are helpline numbers to get their queries resolved. NRI’s can contact the bank 24×7 using the helpline number. Given below is the list of toll-free numbers for the NRI users of different countries:
| Country | Banking Related Queries |
| Australia | 1300 787 414 |
| Hong Kong | 852 2822 3986 or 852 2822 2767 |
| Canada | 1877 NRI HSBC (1877 674 4722) |
| Singapore | 65 6533 5462 |
| United Kingdom | 080 03285902 / 080 00851264 / 080 03893587 |
| Saudi Arabia | 9661 276 4163 |
| United States of America | 1877 NRI HSBC /1877 674 4722 |
HSBC Grievance Redressal Mechanism
If the customer is not satisfied with the resolution provided by the above mentioned channels, then the matter can be escalated by writing to the HSBC’S head of phone banking. You can contact the head by downloading the Grievance redressal from the website.
Please Note: HSBC Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.