HSBC is one of the largest financial institutions in India. They offer a comprehensive range of credit cards. Shopping, travel or dining- whatever your preference is, HSBC credit cards will cater all your needs. Bank has a dedicated team of customer care executives who manages the customer grievances and queries efficiently and effectively.
HSBC Credit Card Customer Care Toll-Free Number
HSBC believes in providing best in class customer care services to its users. The quick and prompt customer care division is ever ready to provide their 24×7 assistance to the customers. Customers can lodge their complaints by calling on the toll-free number. There is no specific number for Ghaziabad users of HSBC credit cards but all the users can call on the Toll-free number of HSBC number given below-
| HSBC 24×7 Toll-Free Number | 1860 108 7788 or 1860 500 2277 |
Given below is the list of City wise customer care numbers for HSBC credit card holders:
HSBC Credit Card Customer Care Numbers City Wise:
| City | HSBC Customer Care Number |
| Kolkata | 22438686 |
| Jaipur | 9928037373 |
| Bangalore | 25589696 |
| Chandigarh | 9876927373 |
| Lucknow | 9935097373 |
| Gurgaon | 9910797373 |
| Coimbatore | 9894477373 |
| Patna | 9931397373 |
| Raipur | 9893277373 |
| New Delhi | 23739696 / 9910797373 |
| Ahmedabad | 9898377373 |
| Pune | 66028686 / 9860107373 |
| Surat | 9898377373 |
| Visakhapatnam | 9849677373 |
| Trivandrum | 9895477373 |
| Hyderabad | 23358787 / 9849677373 |
| Chennai | 43419696 / 9894477373 |
| Mumbai | 66800001 / 9860107373 |
HSBC Credit Card Customer Care E-Mail Address
Customers, who are not interested in calling the customer care department, can also approach them via mails. They can mail their concern, query or complaint on the following e-mail address-
| E-Mail Address | Complaints.india@hsbc.co.in |
Connect to HSBC Credit Card Customer Care on Twitter
Customers can also connect to the efficient team of customer care executives on Twitter to get the resolutions for their problems. Given below is the Twitter handle to reach out to HSBC card representative:
| Customer care on Twitter | Use @HSBC_IN Connect to reach out to HSBC card representatives. |
HSBC Grievance Redressal
In case, the resolutions provided at the above level don’t satisfy you, you can escalate the issue further to the higher banking officials. Given below are the steps to escalate the issue-
- You can submit an online form given on the website to lodge the complaint.
- If you don’t receive a satisfactory resolution of your query then you can reach the grievance redressal officer of credit card via phone or letter. A designated officer is appointed by the bank for each product.
- If the resolutions provided at the above two levels are not solving your problem then you can escalate the issue to the Principal Nodal Officer (PNO). Contact details of the Principal Nodal Officer is given below:
Locate SBI
There’s a comprehensive list of address and contact number is provided on the bank’s website, if you wish to get in touch with the bank. You can visit the HSBC Ghaziabad branch. Given below is the address of the local head office of HSBC, Ghaziabad:
Bank- HSBC
City- Ghaziabad
State- Uttar Pradesh
C-53A, Basement,
Rdc Raj Nagar,
Ghaziabad – 201001
Please Note: HSBC Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.