Please Note: HSBC Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.
You can reach out to customer care department of HSBC Bank using various modes. The customer care team is there 24×7 to resolve your queries. You can get your queries sorted through the interactive voice call response system (IVRS). To get in touch with the HSBC bank credit card customer care representative, you can call on the toll-free number provided by the bank. Given below is the toll – free number:
| 24×7 Active Toll-free Number | 1860 108 7788 or 1860 500 2277 |
HSBC credit card Chandigarh users can call on the following customer care number to lodge their complaint:
| Chandigarh | 9876927373 |
HSBC Credit Card Customer Care Numbers City Wise
| City | HSBC Customer Care Number |
| Kolkata | 22438686 |
| Jaipur | 9928037373 |
| Bangalore | 25589696 |
| Chandigarh | 9876927373 |
| Lucknow | 9935097373 |
| Gurgaon | 9910797373 |
| Coimbatore | 9894477373 |
| Patna | 9931397373 |
| Raipur | 9893277373 |
| New Delhi | 23739696 / 9910797373 |
| Ahmedabad | 9898377373 |
| Pune | 66028686 / 9860107373 |
| Surat | 9898377373 |
| Visakhapatnam | 9849677373 |
| Trivandrum | 9895477373 |
| Hyderabad | 23358787 / 9849677373 |
| Chennai | 43419696 / 9894477373 |
| Mumbai | 66800001 / 9860107373 |
Write to HSBC
Customers can also contact the Customer care department by writing their query on the following address:
The Manager,
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai – 600086
HSBC Bank Credit Card Customer Care- International Customers
NRI Customers can directly walk in the overseas branches of HSBC bank to lodge their complaints. Contact details are provided below-
| Country | Banking Related Queries |
| Australia | 1300 787 414 |
| Hong Kong | 852 2822 3986 or 852 2822 2767 |
| Canada | 1877 NRI HSBC (1877 674 4722) |
| Singapore | 65 6533 5462 |
| United Kingdom | 080 03285902 / 080 00851264 / 080 03893587 |
| Saudi Arabia | 9661 276 4163 |
| United States of America | 1877 NRI HSBC /1877 674 4722 |
| United Arab Emirates | 800 4393 |
| Qatar | 974 4432 8325 |
Connect HSBC Credit Card Customer Care on Twitter
You can connect to HSBC credit card customer care executives on twitter to resolve your queries.
| Customer care on Twitter | Use @HSBC_IN Connect to reach out to HSBC card representatives. |
HSBC Grievance Redressal
In case, the resolutions provided at the above level don’t satisfy you, you can escalate the issue further to the higher banking officials. Given below are the steps to escalate the issue-
- You can submit an online form given on the website to lodge the complaint.
- If you don’t receive a satisfactory resolution of your query then you can reach the grievance redressal officer of credit card via phone or letter. A designated officer is appointed by the bank for each product.
- If the resolutions provided at the above two levels are not solving your problem then you can escalate the issue to the Principal Nodal Officer (PNO).