Given below is the HDFC credit card customer care number:
1800-202-6161/ 1860-267-6161*
*This number is accessible across India.
HDFC Grievance Redressal
In case the resolutions provided at the above level do not satisfy you, you can escalate the issue further to the higher banking officials. Given below are the steps to escalate the issue-
- You can submit an online form given on the website to lodge the complaint.
- If you don’t receive a satisfactory resolution of your query then you can reach the grievance redressal officer of credit card via phone or letter. A designated officer is appointed by the bank for each product.
The Grievance redressal officer’s contact number for credit card related issues is 044-23625600. The officer is available on Monday-Saturday between 9:30am-5:30pm.
Postal address of grievance redressal officer is given below:
| By regular post | By courier |
| Manger, HDFC Bank Cards Division, PO BOX # 8654 Thiruvanmiyur PO Chennai – 600 041 | Manager, HDFC Bank Cards Division, # 8 Lattice Bridge Road, Thiruvanmiyur, Chennai – 600 041 |
- If the resolutions provided at the above two levels are not solving your problem then you can escalate the issue to the Principal Nodal Officer (PNO). Contact details of the Principal Nodal Officer is given below:
State Wise Contact Details
| State | Contact Address | Contact Number |
| Union Territory of Chandigarh and Panchkula, Punjab, Yamuna Nagar and Ambala Districts of Haryana. | HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. | Tel : 0172 -3924866 Fax : 0172- 3924997 Phone banking Chandigarh: 6160 616 Punjab 98153 31111 Haryana 99962 43333 |
| Andhra Pradesh, Telangana, Arunachal Pradesh, Assam, Manipur, Mizoram, Meghalaya, Nagaland, Tripura | 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034 | Tel: 040-30091327 Phone banking Hyderabad: 040-61606161, Rest of AP: 9949493333 |
| Bihar, Jharkhand, | Bimla Sadan Holding No. 801 / 432, Ward No. 37 Exhibition Road, Gandhi Maidan, Patna – 800001 Bihar. | Tel: 033-44065165 Phone banking: (0612) 6160 616 |
| Delhi, Haryana, Ghaziabad and Gautam Budh Nagar districts in Uttar Pradesh, Jammu and Kashmir | HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 | Tel: 0124-4664245 Phone banking Delhi: 6160 6161 Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh: 99359 03333 Haryana (except Panchkula, Yamunanagar and Ambala Districts): 99962 43333 |
| Orissa | HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No – D, Baramunda, Bhubaneswar – 751003 | Tel: 033-44065165 Phone banking: 99379 03333 |
| Rajasthan | HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021 | Tel : 7073613331 Phone banking Jaipur – 0141-6160616 Rest Of Rajasthan – 9875003333 |
| Karnataka | HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041 | Mobile: 09342928584 Phone banking Bangalore: 080-6160 6161 Rest of Karnataka: 9945863333 Credit Card Bangalore:- 080-66224332 |
| Maharashtra, Goa | HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai – 400013 | Tel : (022) 33958663 Phone banking Mumbai: 6160 6161 Rest of Maharashtra & Goa: 98906 03333 |
| West Bengal, Sikkim | HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata – 700 001 Phone: 033-44065165 | Tel : 033-44065165 Fax : 033-30273620 Phone banking Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 98310 73333 |
Disclaimer
*Annual Fee may vary depending on the credit card you are eligible for.