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Bank of India Credit Card Customer Care Number

Home Credit Card Bank of India Credit Card Customer Care Number
Updated: 31-08-2025 14:00:54 PM

For any type of queries or grievances, Bank of India has a 24/7 call center that helps customers to answer questions related to their products and services. Customers can even get their card hotlisted in the event it is lost or stolen.

Bank of India Credit Card Customer Care Toll Free Number is:

1800 103 1906 / 1800 220 229

Alternatively, you can also call on the below number available 24×7:

 (022) – 40919191 (chargeable number)
BOI Credit Card Customer Care
BOI Credit Card Customer Care Postal Address
What to do in case of a Fraudulent Transaction?
BOI Credit Card Online Feedback Form

BOI Credit Card Customer Care

If you have queries and complaints regarding your credit card, you can get in touch with the customer care department through the following numbers:

All types of Enquiry Toll Free : 1800 220 088, Landline : (022) 40426005/40426006
Hot Listing (Deactivating Card) Toll Free : 1800 220 088, Landline : (022)40426005 / 40426006
Merchant Enrolment Landline : (022)61312937

For general enquiries call on- 1800 103 1906 (Tollfree) / 1800 220 229 (Tollfree – Covid Support) / (022) – 40919191 (chargeable number) 24 X 7.

BOI Credit Card Customer Care Postal Address

Customers can also write a query/complaint letter to Bank of India. In the letter, you must clearly mention your issue along with identification details like customer ID or credit card number. However, you should not include details related to your PIN or CVV in the letter.

Letters should be mailed at the address mentioned below-

BANK OF INDIA STAR HOUSE

C – 5, “G” Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051.

Ph: 022-66684444

For contact details of the Branches/ Zones, kindly visit ‘Locate Us‘ at the Home Page.

What to do in case of a Fraudulent Transaction?

Any transaction in the account that was not authorized directly by the cardholder is considered to be a fraudulent transaction. An unauthorized or fraudulent transaction is a transaction in the account which is basically not done by you/or without the purview of your knowledge.

If a fraudulent transaction occurs on your account, you may immediately take necessary action or report it though any of the below channels:

BOI Credit Card Online Feedback Form

Bank of India also allows its customers to get in touch with them for feedback, complaint, or query. You can fill this form and submit the same to the concerned branch manager. You will be asked to fill additional details then. Fill them and submit the form.

Please Note: Bank of India  is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only. 

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