Andhra Bank is a public sector bank of India. Users of Andhra Bank credit card can contact the customer care cell of the bank to give feedback or register a complaint. Andhra Bank credit card customer care toll free number is:
1800 425 4059
Alternatively Andhra Bank credit card customers can call on these numbers if they are unable to use the toll free number. Do note that regular tariffs are applied on these numbers:
Andhra Bank Credit Card Customer Care Email Address
Users of Andhra Bank’s credit cards can contact the bank’s customer care cell through email as well. For this they can send an email to this address firstname.lastname@example.org.
Andhra Bank Credit Card Customer Grievance Redressal
Andhra Bank strives to maintain a healthy relationship with its customers, and if the customers feel that the customer care service is lacking or there are gaps in the quality of service provided they can contact the bank in the following ways to get their complaints on record.
- Level 1
To get a complaint registered you can click on this link and fill out Andhra Bank’s Customer Complaint Form and submit it at the nearest Andhra Bank’s branch. Rest assured Andhra Bank Credit Card Customer Grievance Redressal team will look into your issue and reply with a resolution as soon as possible.
- Level 2
If you are not satisfied with the resolution provided by the Andhra Bank, you can escalate the issue. To do this you can click on this link and fill out Andhra Bank’s Customer Complaint Form. You will get an acknowledgement mail and SMS with your Complaint Tracking Number. Rest assured Andhra Bank Credit Card Customer Grievance Redressal team will look into your issue and reply with a resolution as soon as possible.
- Level 3
If you’re not satisfied by the resolution provided by the branch or zonal office, you can contact the Customer Service- Head Office of Andhra Bank. You can contact the head office through any of these means.
You can drop a letter to this address to contact Andhra Bank’s Assistant General Manager and get your complaint addressed. The address is:
Sri N Suryanarayana
Asst. General Manager
Andhra Bank, Customer Service Department,
Head Office, Dr.Pattabhi Bhavan,
Hyderabad – 500004.
You can also get in touch with Andhra Bank’s Customer Service Head Office. They have a customer service department for the head office headed by the Assistant General Manager, Sri N. Suryanarayana. You can reach out to this customer support team by calling on 040-23297899.
You can also get in touch with the office of Assistant General Manager through Email, the email address is email@example.com.
- Level 4
If you are still not satisfied with the customer care service provided you can contact the nodal officer before taking your grievances to Banking Ombudsman. You can contact the Nodal Officer through the following ways:
You can drop a letter to the Nodal Officer, Smt. B. Vijayalakshmi, on the following address
Smt B Vijayalakshmi
Nodal Officer for Customer Service
Andhra Bank, Head Office, 5-9-11,
Saifabad, Hyderabad City – 500 004.
You can call the office of nodal officer on this number 040 – 23252373.
If you are not satisfied with the resolution provided by the Bank or it has been past 30 days since the day you provided all the details regarding your complaint to IndusInd Bank, you can contact the Banking Ombudsman. The details for which can be found on Reserve Bank of India’s official page.
Please Note: Andhra Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.