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Each American Express Credit Card is secured with a 4-digit Personal Identification Number (PIN) which is required to complete any transaction. The PIN provides enhanced protection against fraud from lost or stolen cards by making sure that the transaction was made using the right credit card. Before using any credit card, it is required to generate a PIN for future transactions. You can generate the PIN for your credit card through online as well as offline modes. Here are some of the ways for American Express Credit Card PIN generation:
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You can generate or create your Amex Credit Card PIN online through the website or by downloading the app. Besides this, you can also generate your PIN using the IVR service. Here are the details to generate American Express Credit Card PIN online:
Through Amex App:
Step 1: Download the Amex app from the app store.
Step 2: Log in using your User ID and password.
Step 3: Go to the ‘Account’ tab and click on ‘Manage Card PIN’.
Step 4: Select the ‘Create PIN’ option and enter your 4-digit PIN.
Through Amex Online Services:
Step 1: Visit the official website of American Express online services.
Step 2: Log in or register using your User ID and password.
Step 3: After logging in, click on the ‘Account Management’ tab.
Step 4: Select the ‘Create PIN’ option and enter the required PIN.
Through Interactive Voice Response System (IVR):
Step 1: Call the helpline number printed on the credit card and enter the credit card number.
Step 2: Verify the identity by answering a few questions.
Step 3: Choose the PIN set-up option to generate the PIN.
Step 4: Enter the required PIN to complete the process.
Suggested read: Details about Credit Card PIN Generation
In case you forget your PIN, then American Express offers this facility where you can view the PIN just by following a few simple steps. You can view your PIN using the mobile app or online services account. Below mentioned are the details regarding the same:
Using Amex App:
Step 1: Download the Amex app from the app store.
Step 2: Log in using your User ID and password.
Step 3: Go to the ‘Account’ tab and click on ‘Manage Card PIN’.
Step 4: Select the ‘View PIN’ option and your PIN will be shown on the screen.
Using Amex Online Services:
Step 1: Visit the official website of American Express online services.
Step 2: Log in or register using your User ID and password.
Step 3: After logging in, click on the ‘Account Management’ tab.
Step 4: Select the ‘View PIN’ option and your PIN will be displayed on your screen.
Also read: Top Credit Cards in India
You can also change the PIN for your American Express credit cards online either through the official website or the mobile app. To do so, you are required to follow the below-mentioned steps:
Through Amex App:
Step 1: Download the Amex app from the app store.
Step 2: Log in using your User ID and password.
Step 3: Go to the ‘Account’ tab and click on ‘Manage Card PIN’.
Step 4: Select the ‘Change PIN’ option and enter the new PIN.
Through Amex Online Services:
Step 1: Visit the official website of American Express online services.
Step 2: Log in or register using your User ID and password.
Step 3: After logging in, click on the ‘Account Management’ tab.
Step 4: Select the ‘Change PIN’ option and enter the required PIN.
No doubt PIN enhances security by adding an extra layer, but still, there are a few things that you should keep in mind to make sure that your American Express Credit Card PIN is safe:
Suggested read: Benefits of Using a Credit Card
Q. What should I do if I forget my American Express Credit Card PIN?
A. If you forget your current PIN, then you can view your PIN by visiting the official website of American Express. All you need to do is log in using your credentials and select the ‘Manage Card PIN’ option under the ‘Account’ tab. After this, click on ‘View PIN’ and your PIN will be displayed on the screen. Apart from this, you can also use the Amex app to view your credit card PIN.
Q. Are there any restrictions for setting up an American Express Credit Card PIN?
A. No, you can choose any combination of 4 digits as per your convenience. However, you should always set a PIN that is easy to remember, because not every card issuers provide the facility of viewing your credit card PIN.
Q. Can I have the same PIN for multiple American Express credit cards?
A. Each American Express Credit Card requires a PIN to complete any transaction. You can have the same PIN for different credit cards, but it is not advisable to set the same PIN for all the cards. This is because PIN enhances security for your transactions and setting the same PIN for all cards will not serve the purpose.
Q. Can I withdraw cash using the American Express Credit Card PIN?
A. Yes, if your American Express Credit Card has a cash withdrawal facility, then you can withdraw cash using the same PIN. However, it is advisable not to withdraw cash using a credit card as it incur high charges. In case you have withdrawn cash using your credit card, then try to pay it back as quickly as possible to save yourself from huge interest charges.
Q. How can I contact customer care for American Express Credit Card PIN generation?
A. If you want to generate your credit card PIN online, then you can download the Amex app or visit the official website of American Express to do the same. All you need to do is log in to your account and set the PIN. Besides this, you can also contact the helpline number mentioned on the back side of your credit card to set the PIN.
Q. Can I change the American Express Credit Card PIN for supplementary cards?
A. No, you cannot change the PIN of supplementary American Express credit cards. At present, the primary cardholder cannot change the PIN of supplementary cards. However, supplementary cardholders can change their PIN by logging into the online services account.