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Talk to Expert

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Call Us: 1800 570 3888
Service Helpline
Call Us: 1800 258 5616

Our Advisors are available 7 days a week, 9:30 am - 6:30 pm to assist you with the best offers or help resolve any queries.

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SBI Credit Card Customer Care Hyderabad

Home Credit Card SBI Credit Card Customer Care Number - Hyderabad

Residents of Hyderabad can connect with the SBI Credit Card Customer Care, at their toll-free and customer care number, in case of any queries regarding their new or existing credit card.

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Updated: 24-08-2025 17:45:21 PM

The customer care and toll-free number of SBI Card are as follows:

SBI Credit Card Customer Care Number Hyderabad 39 02 02 02 (Prefix local STD code)
SBI Credit Card Customer Care Number 1860 500 1290/ 1860 180 1290
SBI Credit Card Toll-free Number 1800 180 1290

Please note that SBI Card credit card customer care executives are available from 8 AM to 8 PM, Monday to Saturday. 

Other Modes to Contact SBI Credit Card Customer Care
Quick Links to Manage your SBI Credit Card
FAQs

Other Modes to Contact SBI Credit Card Customer Care

(i) SMS: You can connect with SBI Card via the ‘Simply SMS’ Service with your registered mobile number to access basic details or services for your credit card such as blocking your card, balance inquiry, checking credit limit, or generating statement details, among others. For this, you can send an SMS to ‘5676791’ with the following SMS code:

To Block your SBI Credit Card BLOCK XXXX
To Check Rewards Point Summary REWARD XXXX
For Balance Enquiry BAL XXXX
To Request a Duplicate Statement DSTMT XXXX MM
To Subscribe for e-Statement ESTMT XXXX
To Check Credit Limit/Cash Limit AVAIL XXXX
To Check Last Payment Status PAYMENT XXXX

Here ‘MM’ is the statement month, and ‘XXXX’ is the last four digits of your credit card number.

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(ii) Email: Another way to connect to SBI Customer Care is via Email. For this, you can drop your queries or concerns, at this link using your email id. Note that, here you will be required to enter details such as mobile number, user ID, or card details. The response generated via this email will be notified on your email id or on the SBI card login account.

(iii) Postal Address: You can also drop complaints regarding your SBI Credit Card by writing to SBI Card at their postal address below,

Manager- Customer Care Services

SBI Cards & Payment Services Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon 122002 (Haryana) India

(iv) Walk-in desk: You can also walk-in with your complaints at this address:

SBI Card, Unit Nos. 3C, 3D & 3E, 3rd Floor, Queens Plaza, 1-8-382, Queens Plaza, S.P. Road, Secunderabad, Telangana-500003

Click here to check the walk-in desk address for other cities. Note that the walk-in desk locations are closed on 2nd and 4th Saturdays, Sundays, and National Holidays. The timings for SBI Branch are 10 AM to 4 PM, and for SBI Card Office is 10 AM to 6 PM.

SBI Credit Card Customer Care Grievance Redressal

In case, you are not satisfied with the response received over your concern, or if any issue is unresolved, you can escalate your complaint as follows:

  • Fill this form
  • Call at 1860 180 7777
  • Write to Mr. Prosenjit Dhar, Nodal Officer at the above-mentioned postal address.

FAQs

How do I start with the ‘Simply SMS’ service by SBI?
You can start the ‘Simply SMS’ service from your registered mobile number, by sending an SMS to 5676791.

How do I contact SBI credit card customer care from Hyderabad?
If you are a resident of Hyderabad, you can connect with SBI Card at the number, (local STD code) 39 02 02 02. In addition to that, you can also contact the SBI credit card customer care number (1860 500 1290/ 1860 180 1290) or toll-free number (1800 180 1290).

How do I check the dispute status of the complaint raised for my SBI credit card?
You can check the status of concern with SBI Credit Card customer care, at this link. Note that, to check the dispute status, you need the service request number, received at the time of registering the complaint.

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