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In general, Banks communicate with their customers online via SMS or email. However, many important documents like your credit card statement or a notice may be sent via post. This is why it is important to update address with your credit card provider when you move to a new place. This will ensure that you do not miss out on any important information. Here is the detailed description of how you can update address in your RBL Credit Card.
You can opt for any of the below mentioned methods to update your address-
Follow the below-mentioned steps for address update-
Step 1- Visit the nearest RBL Bank Branch and ask for the “Customer Request Form: Form A” or click here to download the same.
Step 2- Fill the form and provide self-attested address proof (reflecting the new address) to the representative.
Step 3- Your form will be verified by the branch officials and further processing will be done.
You can also update the address by contacting RBL Bank’s 24-hour customer care helpline. Dial-
+91 22 6232 7777
The representative might ask for some card related information to verify your identity. It is to be noted that the call should be placed from the mobile number registered with the bank.
The bank will ask you to submit any 1 of the following documents as proof of address-
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List of Documents |
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What is the approximate time the bank takes to process the request for an address update?
The bank takes up to 7 working days to finish the process after the receipt of the request.
What is RBL Bank’s head office address?
The address is: RBL Bank Ltd., One Indiabulls Centre, Tower 2B , 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013.
Why is self-attestation important?
Self-attestation shows that the information provided to the bank is approved by the customer in case there is any dispute in the future.
What is RBL Bank’s customer care number?
The customer care number for credit card based queries is +91 22 6232 7777. In case you have a SuperCard then you may call on: +91 22 7119 0900. Alternatively, you can also write an email to the following address:
Will I receive alerts for updating address?
Yes, you will receive alerts on your mobile number and email address registered with the bank.
