Paisabazaar app Today!
Get instant access to loans, credit cards, and financial tools — all in one place
Our Advisors are available 7 days a week, 9:30 am - 6:30 pm to assist you with the best offers or help resolve any queries.
Get instant access to loans, credit cards, and financial tools — all in one place
Scan to download on
Our Advisors are available 7 days a week, 9:30 am - 6:30 pm to assist you with the best offers or help resolve any queries.
Please Note: Kotak Mahindra Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.
Have queries regarding your credit card? All you have to do is contact the efficient and dedicated team of customer care executives. They are available 24×7 to help you. You can contact the team by calling on the toll-free number given below.
| Kotak 24×7 Toll-Free Number | 1860 266 2666 |
Kotak credit card Chandigarh users can call on the following number to get their queries addressed-
| Chandigarh | 0161 6500 6022 |
| City | Customer Care Number |
| Ahmedabad | 6600 6022 |
| Hyderabad | 6600 6022 |
| Jalandhar | 95161 6500 6022 |
| Indore | 01166006022 |
| Chandigarh | 0161 6500 6022 |
| Chennai | 6600 6022 |
| Kochi | 0422 6600 6022 |
| Kolkata | 6550 6022 |
| Surat | 6600 6022 |
| Gurgaon | 9511 6600 6022 |
| Jaipur | 6536 022 |
| Kanpur | 011 6600 602 |
| Kottayam | 0422 6600 6022 |
| New Delhi | 6600 6022 |
| Ludhiana | 65006022 |
| Lucknow | 011 6600 6022 |
| Jaipur | 6536 022 |
| Varanasi | 011 6600 6022 |
| Pune | 6521 6022 |
| Bangalore | 6600 6022 |
| Noida | 9511 6600 6022 |
| Rajkot | 6600 6022 |
| Mumbai | 6600 6022 |
|
Type of query |
How to resolve |
| To change Email-ID | Login to Net Banking Profile Section and update your email id instantly. Or, you can also call at 18602662666 and update your email id. |
| To change mobile number | Login to Net Banking Profile Section and update your mobile number instantly. Or, you can also call at 18602662666 and update your mobile number. |
Kotak Mahindra values your relationship with them and committed to provide the best solutions for all your credit card related queries. You can contact the customer care department through the below given channels.
Level 1– If you have any grievance or query, you can inform the bank by filling the online form which is available on Kotak Mahindra Bank’s website. There’s a separate link provided by the bank on their website.
You can also visit any of the branches and file a complaint with the bank manager. You are most likely to get response within 7 working days. You can also write your complaint on the address given below:
Kotak Mahindra Bank Ltd.,
P.O. Box: 16344,
Mumbai – 400013
Level 2- If you are not satisfied with the resolutions provided at level 1 then you can contact the grievance redressal officer.
Level 3– If the response provided at the above level within 5 working days is not satisfactory then you can write to the Nodal Officer by filling the online form available on the website. You can further escalate the issue to the Principal Nodal Officer.
Alternativley, you can also forward the matter to the Banking Ombudsman appointed for your area.