IndusInd Bank PAYBACK Credit Card

The features and benefits offered by IndusInd Bank PAYBACK Credit Card

• After paying the joining fee users are rewarded with 1,000 PAYBACK points as part of the Welcome offer
• Users get complimentary Future Privilege Membership which gives them up to 10% discount throughout the year at Big Bazaar, Central, FBB and so on
• Cardholders earn 5 PAYBACK points on every Rs.100 spent on grocery, dining or shopping
• On every Rs.100 spent on Movie tickets, customers earn 20 PAYBACK points
• On every Rs.100 spent on other purchases, users earn 2 PAYBACK points
• On spending Rs.20,000 per month, cardholders get an additional 500 PAYBACK points
• On spending Rs.2 lakhs annually users can earn 4,000 PAYBACK points
• Customers do not have to pay fuel surcharge fee when they use their IndusInd Bank PAYBACK Credit Card for fuel transaction between Rs.400 & Rs.4,000 at any petrol pump in India
• Users get complimentary round the clock concierge service on their IndusInd Bank PAYBACK Credit Card that can aid them in making hotel reservations, flight bookings, sending gifts to dear ones and so on
• Customers also get to use the Auto Assist facility. This facility can help the user when they are stranded on roadside and require repair service, emergency fuel supply, flat tyre change, battery service, emergency towing assistance, accidental management, medical aid and so on. Do note that currently, this service is available only in Mumbai, Delhi, Kolkata, Chennai, Bangalore and Pune
• IndusInd Bank PAYBACK Credit Card offers complimentary personal air accident insurance cover of up to Rs. 25 lakh

The fees and charges associated with IndusInd Bank PAYBACK Credit Cards are:

Category	Amount
Joining Fee	Rs.249
Annual Fee	Nil
Add-on Card Fee	Nil
Interest Charge	3.83% p.m./46% annually
Over limit Charges	2.5% of over limit amount/Min. Rs. 500
Returned Cheque	Rs. 250
Cash Advance Charges	2.5% of amount/Min. Rs. 300
Foreign Currency Mark up	3.5% of the amount
Cash Payment fee at IndusInd Bank	Rs. 100
Late Payment Charges	Up to Rs.100- Nil Between Rs.101 to Rs.500- Rs.100 Between Rs.501 to Rs.1,000- Rs.350 Between Rs.1,001 to Rs.10,000- Rs.550 Between Rs.10,001 to Rs. 25,000- Rs.800 Between Rs.25,001 to Rs.50,000- Rs.1,100 Above Rs.50,000- Rs.1,300

Eligibility Criteria

Following are the basic eligibility criteria that an applicant must meet in order to apply for IndusInd Bank PAYBACK Credit Card:

• The applicant must be in the age group of 21 years to 60 years
• The customer must be a resident of India
• He/she should not have defaulted on previous loans

Documents Required

IndusInd Bank seeks the following documents from its customers who want to get IndusInd Bank PAYBACK Credit Card

Identity Proof	Passport, PAN Card, Aadhaar Card, Voter’s ID Card, Driving Licence, Photo Credit Card, Central and State Govt. issued Photo ID Proof, Defence ID Card, etc. (any 1)
Residence Proof	Aadhaar Card, Ration Card, Passport, Bank Account Statement, Voter’s ID Card, Letter from any recognized public authority, Telephone Bill, Electricity Bill, Water Bill (not more than 3 months old), etc. (any 1)
Income Proof	Salary Slips (not more than 3 months old), Bank Statements (not more than 3 months old), ITR, Form-16, etc. (any 1)

Customers can apply for IndusInd Bank PAYBACK Credit Card by using any one of the following methods:

Branch Visit

Customers can head over to the nearest IndusInd Bank branch and contact a bank official. The official can guide them through the process.

Online Application

Customers can also apply for IndusInd Bank Payback Credit Card by heading over to the IndusInd website and applying for it from there directly.

Customer Care

Applicants can also call the customer care centre of IndusInd Bank at 1860-267-7777. They can then connect with the customer care executive who will direct them on how to apply for this credit card.

Once a customer has submitted their application form online or offline they will then have to submit the necessary documents as well. They can have the IndusInd bank agent come and collect it or directly submit it with the bank branch.

What is Contactless Payment?

The contactless payment feature enables the customer to make secure and safe transactions with a simple tap of the card on the point of sales (POS) machines at Merchant Outlets. Customer does not have to swipe their card. The terminal reads the card when placed within 4 cm of the secure contactless reader and authenticate the transaction.

What should one do if they lose their IndusInd Bank PAYBACK Credit Card?

If customer’s IndusInd Bank PAYBACK Credit Card is lost or stolen then they should report it immediately on the 24-hour Customer service desk to get it blocked. The number is 1860 267 7777 Customers can also block their lost/stolen card via Netbanking portal IndusNet, or IndusMobile App.

How can one keep track of their PAYBACK points?

One can manage their PAYBACK points by registering on PAYBACK’s website, by calling the Customer Care Centre or by logging in to their account

What is the validity period on PAYBACK points?

PAYBACK Points are valid for a period of 3 years from the date of issuance.