IOB Credit Card Customer Care Number

All Indian Bank Overseas Customers can contact the bank’s customer care on the following numbers:

If you are not satisfied by the resolution provided by the customer care cell, you can escalate the issue by contacting Indian Overseas Bank Grievance Redressal Cell.

You can contact Indian Overseas Bank Grievance Redressal Officer via call. Here are the details:

Shri S. Prakash (Chief Manager)

Phone No – 044-71729701

Alternatively you can contact the IOB Credit Card Division on- 044-28519573 /9574/ 9575

Step 1- Contact the Branch Manager where you have your account over phone or Register the Complaint in the Complaint Register available with Branch Manager. You will get the resolution within 7 days.

Step 2- If the resolution given by the Branch does not meet your requirement you may write to the Regional Manager or send an email. You will receive the response within 7 days. Please click here for details.

Step 3- If the Complaint is not resolved by the Regional Manager, you may write or send an email to the General Manager, Customer Service Dept. being the Nodal Officer, Public grievances at Central Office. You will receive the resolution within 7 days.

Step 4- Customer gets access to one more point of reference beyond the usual customer grievance resolution channel prescribed by the Bank viz. Branch Manager, Regional Manager and General Manager, Customer Service, at Central Office, Indian Overseas Bank has appointed Shri.S.Ramesh as the Internal Ombudsman of the Bank.

Step 5- Even after having followed the above steps, if you are not satisfied, you may approach the Banking Ombudsman constituted by RBI.

Click here for List of Names and Addresses of Regional Nodal Officer for Grievance Redressal

Customers can also write a query/complaint letter to Indian Overseas Bank. In the letter, you must clearly mention your issue along with identification details like customer ID or credit card number. However, you should not include details related to your PIN or CVV in the letter.

Letters should be mailed at the address mentioned below-

Central Office Address: 763 Anna Salai, Chennai – 600002

Phone: +91-44- 28524212

Indian Overseas Bank also allows its customers to get in touch with them for feedback, complaint, or query. You can fill this form and submit the same to the concerned branch manager. You will be asked to fill additional details then. Fill them and submit the form.

Please Note: Indian Overseas Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.