How to Activate HSBC Credit Card

Customers can easily activate their credit card by visiting the nearest HSBC ATM. At the ATM machine use the credit card to activate it.  Customer may also change the PIN at this time. The ATM PIN is shared with the customer in the welcome kit of the credit card.

Do note Do not accept the credit card welcome kit if it has been opened or is tampered.

Another way to activate credit card is through a PIN-based transaction. Customers just have to conduct a retail or online transaction using the PIN that was sent to them in their welcome kit.

Customers can also use the phone banking services to activate their credit card. Call on this number 1860 108 7788. Additional numbers can be found on this link. Once connected follow the Interactive Voice Response (IVR) to change the PIN.

What are the minimum requirements needed to successfully use the HSBC Mobile Banking App?
The HSBC Mobile Banking App is easily available on Google Play Store as well as the Apple Store.

• For iPhone devices, an operating system of iOS10.3 or higher is needed
• For iPads, 5th generation or above recommended.
• For Android devices, an operating system of 5.0 or higher is required

Is the process of activation for HSBC Credit Cards secure?
HSBC has taken ample precaution to keep your banking experience safe and secure in every possible way. All transactions and communication done are encrypted to safeguard them from any kind of identity theft or fraud.

What is the importance of the CVV number?
The CVV Number or the Card Verification Value on the credit card is a 3-digit number on Visa and MasterCard cards. The CVV should not be disclosed to any person other than the Cardholder. It can be seen at the back of the card and is vital for the verification process for online transactions.

What is the process to register for Internet Banking services?
Customer should click here to start the process. On the page select credit card and then choose whether you have a HSBC account or not. Now, provide the details required to complete the process

What steps need to be taken when I lose my HSBC Credit Card?
If you have lost or misplaced your HSBC Credit Card, you should:

• Block your credit card by calling HSBC customer care cell
• Request a replacement at HSBC Bank via Phone Banking or by writing to the Bank or visiting your nearest HSBC branch.
• Report the loss of your HSBC Credit Card to the Police

Please Note: HSBC Bank is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.