HSBC Credit Card Statement

HSBC Credit Card Statement is the monthly consolidated report generated to give you an overview regarding the expenditures made in a particular billing cycle, the payment due date, the minimum payment due etc. This acts as a periodic reminder helping you in managing the spending habits as well as ensuring timely payment of the dues to avoid penalties.

Following are some of the common terms related to HSBC Credit Card Statement:

Read More About: Credit Card Terms and Conditions

How the Minimum Amount Due is Calculated?

The minimum amount due is the minimum amount that you need to pay on or before the payment due date. It is calculated as 5% of your total outstanding amount and includes all the charges that are levied on your credit card.

For example: You have made a purchase of Rs. 10,000 on August 15 and the due date is September 26, then your minimum amount due will be Rs. 500 (5% of Rs. 10,000).

You can opt for any of the following mentioned ways to get your HSBC Credit Card Statement online:

Steps to get HSBC Credit Card Statement via Netbanking

Step 1: Login to HSBC Netbanking portal using your Username and Password

Step 2: From the homepage, select the ‘Account Services’ option

Step 3: From the drop-down menu, select ‘Manage your accounts’ option

Step 4: Then click on ‘Statements and Advice’ option

Step 5: Choose the credit card account for which you wish to see the transaction history

Step 6: The transaction history will be displayed on the screen under the heads:

Step 7: Next Statement: will consist of details of unbilled transactions on your card

Step 8: Previous Statement: will consist of details of billed transactions as per your last statement

Steps to get HSBC Credit Card Statement via Mobile App

Step 1: Download the ‘HSBC India’ app from Play Store or App Store

Step 2: Log in using your 6-digit password or Face ID or Touch ID

Step 3: From the ‘Accounts’ option on the homepage, select the account you want to access the statement for

Step 4: On the Accounts page, click on ‘View Statements’ option

Step 5: You will be redirected to the next page with a list of statements

Step 6: Last 12 months’ credit card statements will be available

Step 7: Tap on the preferred month/date to view the e-statement

Step 8: Your statement will be displayed on the screen in PDF format

How to Switch to HSBC Credit Card e-Statement?

Follow the below-mentioned steps to access your HSBC credit card e-statement:

Step 1: Login to HSBC Netbanking portal using Username and Password

Step 2: Click on the ‘Request e-statement / e-Advice’ option from the main menu

Step 3: Set up a one-time request and proceed further

Step 4: The bank will send you a secure email and SMS alert informing you when your e-statement is ready

Note: The statements will be held on your HSBC Netbanking Account for 11 months. You can download these statements on your device easily.

Below listed are some of the features and benefits of HSBC Credit Card Statement:

1. The HSBC Credit Card Statement is free of cost.
2. The e-statements are accessible through net banking anytime and can be downloaded and stored for convenience and future reference.
3. Cashback offers and rewards can be tracked through statements.
4. Information about new products and services of HSBC Bank are mentioned in the credit card statements.
5. You can keep a regular track of your spendings and hence can plan and budget the spendings and payment as per convenience.

If there are any errors found in your credit card statement like unauthorized payment, you must inform the bank in order to fix it. Here is how can you can deal with such errors:

• Ensure you have transaction receipts or screenshots of the payment and then inform the bank about the error. You can call on the customer care number and inform the bank regarding the issue
• You can also visit the nearest branch of the bank and contact a representative regarding the issue by providing the relevant proofs. There are chances that the bank will rectify the mistake
  
• If you are not satisfied with any of the above-mentioned solutions, then you can also drop a letter to the bank stating your issue. This should be done within 60 days of receiving the bill along with the copies of proof to state your issue

Will my payment due date change with email statements?
No, your payment due date remains the same.

Can I request for any previous months’ statements to be sent to me via email?
Yes, you can request for statements up to 12 months prior to your last billing date to be sent to your email address at no charge.

Will I continue to receive hard copies of my credit card statements after opting for the online version?
Once you register for an email credit card statement, issuance of hard copies of the same will be discontinued.

How can I contact HSBC Credit Card Customer Care?

HSBC Credit Cardholder customers  can contact on 18002673456/ 1800121220 (within India) and +91-40-61268002/+91-80-71898002 (from oveaseas).

What are the charges that I need to pay for downloading my HSBC Credit Card Statement via netbanking?

There are no charges levied on downloading HSBC credit card statement through the net banking portal. However, the bank will charge a nominal fee if you want to receive a physical statement.