Indian Bank Debit Card

• Indian Bank RuPay Card: This debit card is issued to Indian citizens under the RuPay banner and aims to cater to individual needs of customers. Indian RuPay card has lower transaction costs as compared to debit cards.

Charges of Indian Bank RuPay Card:

1. The bank does not levy any annual maintenance fee in the first year of usage. However, from second year onwards the bank levies Rs 115 + taxes as an annual maintenance fee.
2. The bank levies Rs 25 on issuance of a duplicate ATM PIN.
3. In case of loss of debit card, the bank levies Rs 152 to issue a new debit card.

• RuPay PMJDY Card: This card comes under the ambit of Pradhan Mantri Jan Dhan Yojana, which was launched in August 2014. The card has a special bid for economically less fortunate segment of the society. It is a zero balance savings account to facilitate cashless transactions. The bank grants a Personal Accident Cover of Rs 1 lakhs annually and a Life Insurance Cover of Rs 30,000.
• Senior Citizen Card: The card has special benefits for senior citizens of India. It carries the photograph and blood group of the cardholder for emergency reasons. The debit card has a higher withdrawal limit with no AMC charges.
• EMV World Master Card: This World debit card is in sync with the latest technology and has EMV CHIP embedded to ensure secure transactions. The EMV CHIP also has data protection feature to ensure protection from fraudulent transactions. This added security feature restricts counterfeiting of debit card. The card has a daily withdrawal limit of Rs 50,000 per day and a POS transaction limit of Rs 1 lakhs per day.

• 24-hour cash and cheque deposit system
• Value-added ATM cum debit card
• Cashless Shopping
• Can be used at 30000 + ATMs of various banks
• Globally accepted at Maestro and Cirrus merchants
• Free issuance

• Income Proof: Salary Slips, PAN Card, Passport, Bank Statement,
• Address Proof: Passport, Electricity Bill, Ration Card, Voter ID Card
• Age Proof: Passport, PAN Card, Aadhaar Card, Birth Certificate
• 4 Passport Sized Photographs

Dos:

• Keep your debit card safely.
• In case of loss of debit card, inform the nearest Indian Bank branch to request for a new debit card and its ATM PIN. The bank immediately blocks your debit card and accepts your new card request.
• Before leaving the ATM, ensure that you have completed your transaction.
• Change your ATM PIN periodically.
• Link your mobile number to your savings account to receive SMS alerts every time the account is debited or credited.
• Protect the magnetic strip of your debit card.

Don’ts:

• Do not share your debit card PIN.
• Do not share your net banking password.
• Do not bend or fold your debit card.

What are the service charges levied on transactions from other bank ATMs?

As per the free ATM access policy, the bank does not levy any service charges on transactions from other bank ATMs. As per policies, the customers can make up to 5 transactions every month for free from other bank ATMs. After 5 transactions the bank charges up to Rs 20 per transaction.

What if the ATM fails to disburse cash after an attempt to withdraw cash?

If you do not receive cash from the ATM, yet the amount is deducted from your account, immediately write to the nearest bank branch. The bank refunds the wrongly deducted money to the account within 12 working days. However, in an ideal situation, the bank must credit the amount even without you having to raise a flag.

What if the bank fails to credit the deducted amount within 12 days?

If the bank fails to credit the deducted amount within 12 working days as instructed by Reserve Bank of India, then the bank has to pay a compensation of Rs 100 per day. With the number of days, the bank delays in paying Rs 100 per day will be added to the amount and the bank will have to pay accordingly.

What if the bank does not pay the compensation amount?

If the bank does not pay the compensation amount or respond within the stipulated amount, the accountholder can register his/ her complaint in the local banking Ombudsman. The accountholder can also choose to register his complaint online as per his/ her convenience. Once the complaint is registered Reserve Bank of India ensures that strict action will be taken against the bank.

What is a CVV number?

CVV is a 3 digit secure code printed at the back of a debit card. This secure code has to be entered while making an online transaction.

Indian Bank is a renowned state-owned financial services bank established in 1907. The bank is headquartered in Chennai, India. Indian Bank’s vision is to be competitive and strong banking services institution with the commitment to excellence and focus on adding value customers. The bank aims to do so with best practices and core institutional values. Indian Bank is one of the largest public sector banks in India with presence in 69 countries. The bank’s mission is to be a common man’s bank by providing financial products and services at affordable cost.