Bank of Baroda Credit Card Customer Care Number

Bank of Baroda provides the following type of support to the customers to deal with their requirements more effectively and in-time.

Phone Call Support

If the Customer has any query or complaint, they can call on any of the Area Office contact numbers provided with the list of Area Offices. Alternatively, they can also contact the following numbers of the bank’s Corporate Office.

Issues	Phone No. / Email
Hotlisting of Card	For urgent blocking of card please call on 1800 103 1006/1800 225 100 (24*7)Toll Free from MTNL/BSNL Lines) or SMS BLOCK <last 4 digits of your credit card number> at 9223172141 from your registered mobile number Or for online blocking of card click here
Billing related queries including duplicate Bill, wrong Bill, Non-receipt of Bill, New Card in Lieu of Lost/Stolen card	crm@bobfinancial.com 1800 103 1006/1800 225 100 (24*7) (Toll Free from MTNL/BSNL Lines)
Status of application / Credit Card dispatch / PIN dispatch / Card Conversion	ccb@bobfinancial.com
Product information, New schemes	1800225100 (24*7)(Toll Free from MTNL/BSNL Lines)
All other queries	crm@bobfinancial.com 1800 103 1006/1800 225 100 (24*7) (Toll Free from MTNL/BSNL Lines)

All Other Queries

Customers can also directly write to:

Head Customer Service,BOB Financial Solutions Limited  [formerly known as Bobcards Ltd.]

“Baroda House”, Behind Dewan Shopping Centre, S.V. Road, Jogeshwari (W.), Mumbai-400 102.

Fax. No.: 022-26764952

Please be ready with the following information before making a call : Your credit card number, your name, your contact phone number, your e-mail ID (If any).

For authorization related queries you can contact our 24 hours, Toll Free No.: line 1800 103 1006/1800 225 100 (24*7) (MTNL/BSNL Lines).

Email Support

All the Area offices are having their email IDs listed on the website of Bank of Baroda Financial Solutions Limited. Customers can contact the nearest Area Office via email IDs or can also write an email to crm@bobfinancial.com to register their queries/complaints.

The bank has also set up a customer grievances and redressal mechanism to address the complaints of the customers. Customers are requested to follow the following procedure, if the complaints are not addressed within the 3 working days.

Level	Customer Service	Response Time
Level 1	crm@bobfinancial.com	3 Working Days
Level 2	crm1@bobfinancial.com	Next 2 Working Days

Bank of Baroda also allows its customers to get in touch with them for feedback, complaint, or query. You can fill this form and submit the same to the concerned branch manager. You will be asked to fill additional details then. Fill them and submit the form.

Please Note: Bank of Baroda is not a Paisabazaar partner. Offers would be from partner Banks/NBFCs only.